Ace of Thomasville is a helpful hardware store with a great and unexpected selection of everything, including products like LEGOs and PROMIX that other stores do not carry. The store is always clean and is considered the best place in Thomasville to shop by many customers. The employees are often described as great, helpful, and knowledgeable local experts who know what customers need, even for specific items others cannot identify. They provide personal service, such as taking purchases to a customer's vehicle. One customer noted that a staff member immediately knew the correct part to solve a water well issue. However, some experiences with the staff have been less positive, with one reviewer noting they were not impressed as employees did not offer help. Despite this, the store's extensive inventory and helpful crew make it a convenient and valuable resource for the community.
I went to Ace on Sunday to find a part for my well. All the associates were professional and courteous. The cashier directed me to where I needed to go and then radioed ahead to have someone meet me at the location. When I arrived, there were two people there to help me. You don't see service like that anymore. Great job.
February 2026
Excellent place to shop with a great customer service! I will never go to tractor supply and get propane again. Thanks, Ace!
January 2026
This is a very nice store with a great staff. Very friendly and eager to help.
