Budget Car Rental offers great value with cheap rates and a wide variety of popular new cars, trucks, and vans. These vehicles tend to be newer with more features and fewer miles than the competition. Customers report a good experience with nice, friendly, polite, pleasant, and helpful employees who provide superb service with smiles and pleasantness. The service is described as beyond helpful, with no pressure nor persuasion, and staff ensure vehicles are available before arrival. Rentals are processed quickly, and customers appreciate receiving free upgrades and no hidden fees. While most experiences are positive, noting a great experience compared to other locations, some feedback mentions average customer service and issues like a car smelling like cigarettes. Overall, it is considered a good rental place with perfect, kind, and genuine service that fits your style, personality, and budget.
Job well done by this location! Especially to Brandon for being able to smoothly multi task on a busy Sat morning.
I had a reservation through Costco, and that price was honored with no problems or upsell attempt.
Excellent customer service. Thank you Eleanor as well.
March 2025
This is the best location. Rent regularly from this location because of the customer service. Brandon, El , and Eleanor are amazing and very helpful. Always friendly and professional.
March 2025
Brandon and Elle were very pleasant and helpful!!! I booked third party and needed to modify my reservation and the third party customer service was TRASH. Thank you Brandon and Elle for resolving and getting me back on the road!
