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“After some issues with another location and the corporate “customer service” line, we reached out to the Tucker location and spoke to Laura. She was gracious, professional, thorough and everything anyone in customer service and management should be. Thank you Laura!”
“Lady has been wonderful to me. It has helped me at the last minute to rent a car since the company with which I had made an online reservation wanted to charge me 3 times what was quoted, that is why I canceled and looked for a last minute service, miles being an excellent option and with a much better price. I will be a loyal customer, recommending the service.”
“Just purchased a 2026 Infiniti QX60 Sport. First of all I love this car and it's my fifth Infiniti over the past 20 years. My sales person Nasira was excellent in every way. I am also grateful for my service Advisor of 20 years, Harvey Hollander. Love the car so much, but another one for my wife. Also want to thank Jana (GSM) and Goran in finance.”
“I had a great experience with the team at Enterprise. Ashley was my salesperson and she is terrific. Mike, her manager, also very helpful in the process. Both very easy to work with. I am enjoying my car.”
“This location proved to be more than efficient. While picking up my rental the representative Jam was very knowledgeable and courteous. He gave me a quick overview of the process as well as some good to know info about the vehicle. All in all it was a great experience due to the efforts of the team having the vehicle ready and making the signing process easy . Would highly recommend to friends and family.”
“All of the employees at this location including the Branch Manager have been phenomenal to work with. They are very customer oriented, have pleasant personalities and they work with a smile. They have been very helpful to me in my rental car experience, answered all questions that I had, thorough in their inspections before I rented their vehicle and ensured that I had a vehicle that I was pleased with. Overall, impeccable customer service, phenomenal employees, clean environment and a great rental car experience.”
“I rented a Toyota Corolla for a trip to the beach. The car drove fine until we hit 60-70 miles on the hwy. The tires were vibrating and the ride was very bumpy. My son stopped and put air in the tires and it was better. Still vibrating, but not like before. I reported this to the Enterprise location we picked up from. We got several calls back from them. They said it had just been serviced, but said we could take it to any location for another vehicle. We didn't have time for all that. It only did it on the highway. When we returned they apologized and gave us a nice credit on the rental. We felt that was gracious and acceptable. The customer service was very good.”
“Greg was really great with assisting me with getting into a rental and the same was when I returned it. I've rented from enterprise for years on different occasions and I have to say that I was pleasantly surprised and pleased with how quickly I was in and out
I will definitely return to the covington hwy location for any future rentals. Thank you for your assistance Greg ?”
“I had a rental car from the Doraville location for 6 weeks. The car was fine but it did smell like smoke. Sreekar was very helpful over the phone and we spoke several times because my rental car was being covered by insurance. Dihanh was awesome when I returned my car and gave me a ride to the collision center to pick up my car.”
“The Manager (Tim) and his team were fantastic, and epitomized great customer service. Ahead of a busy Christmas week, my reservation was double booked against existing reservations w/ corporate -- Tim went above and beyond to get me the vehicle (SUV) type that I needed at no extra charge. He was courteous, efficient, and cheerful, and his team clearly respected him as a leader, even amidst the turmoil of a busy day. Thanks again, will be a repeat customer to this location.”
“They need to have vehicles ready for those that have a pickup time when they first open, so the customer doesn’t have to wait 30 minutes to finally get a vehicle.”
“I was scheduled to pick up the vehicle at 9:00 AM on Sunday. From the moment I walked into the office to receiving the vehicle, it only took about five minutes. Within those five minutes, they kindly explained all the important information and policies. I returned the vehicle around 6:00 PM, dropped the key in the return box, and went home. This Monday afternoon, I received a follow-up email asking about my experience, and they were very kind through the final communication as well. It was a very satisfying experience, and I would definitely like to rent from this location again if I have the opportunity! Thank you Samuel !!!”
“Infiniti of Gwinnett Service Department is the absolute best around. We drive 2 hours to have our vehicle serviced by them because other Infiniti dealerships closer to us on the southside of Atlanta are a joke, rude, or unfamiliar with their own cars. From the first time i called this dealer their service team made us feel like family. GREG always handles any issue including warranty work professionally and with care, while getting things done timely. They have handled two warranty claims with absolute no issues, and took great care of our car as if it were their own.”
“Enterprise is a solid choice for the Atlanta area—they really do have a huge footprint there, from the neighborhood spots in Buckhead and Decatur to the airport hub. It’s definitely easier to grab a car down the street than trekking to Hartsfield-Jackson every time.”
“Brandon Thompson was so helpful. I have been an Avis customer for over 11 years and bc of Brandon, I will now continue to be an Enterprise customer. Thank you for your customer service Brandon!!”
“After dealing with an accident and a non-responsive adjuster this was the smoothest experience I’ve had since being in the accident. The rental process was smooth, the car that I was given was beautiful and rode very smooth. It made me want to extend the rental haha.
Christian checked me in, I can’t remember the young man’s name that checked me out but everyone’s customer service was on point. Despite everyone being occupied with customers they were quick to greet me. Darryl took me to the shop my car was at and he was so kind and personable. Thank you all so much for your help.”
“This Enterprise was one of the best I have ever used. Christine was so amazing! She really did everything she could to help me in a pinch and made the rental process very easy and quick. Give her a bonus or a raise! She, and the staff, deserve it.”
“Abel was extremely caring and knowledgeable. He guided me through the process from start to finish. He turned an extremely hectic day into a good day by providing me with the level of customer service I expect when I walk into an establishment.”
“Krishna is fantastic! His professionalism and customer service is why I will ONLY use Avis. I will refer Avis to my family and colleagues. He definitely deserves a raise!”
“Great Patrick provided excellent customer service. Even though there wasn’t a car available at first, he went above and beyond to make sure I was still taken care of and managed to get me into a rental. He was professional, helpful, and made the whole process much less stressful. I really appreciate the effort and would definitely recommend this Avis location. service,”
“This spot is the best cash car rental in town, I rented from them in 2016, 2019, and two weekends ago.
Great cars, great customer service, great pricing.”
“This place was so smooth and easy to get in, get out and get it done. Micaela helped me get all the info I needed to choose the right vehicle for the project I needed it for. She’s incredibly knowledgeable, professionally and did a fantastic job. 5-Stars all around!!!”
9:30AM - 11PM
3355 Lenox Rd NE Suite 1000, Atlanta
Car Rental
“The Porsche Taycan was immaculate! The service was top notch as well. Anything that could make our trip more convenient from pickup location, driving miles, even offering to drop us off at the airport! I will be using Easy Luxury Living everywhere I can.”
“Mercedes was exceptional and went above and beyond to ensure my needs were met. I don’t know if she is the manager but if she is not she definitely deserves to be. AVIS Mercedes is an asset to your company.”
“I needed to rent a mini van at the last minute. Although this location didn’t have one available, they called several locations to help me find one. Thanks for going above and beyond.”
“Great experience at Atlanta Auto World! I bought two cars, the process was quick and smooth, and they found exactly what I wanted. Friendly staff, great communication, and an excellent trade-in value.”
“This company came in handy for an affordable last minute car rental when I needed it the most. After a terrible unfortunate experience with Hertz & then AVIS. I was left basically stranded in an Avis Parking lot after spending $50 on an Uber to get there. I found this company and spoke to a gentleman named Leon. He was so understanding to my situation, he even offered to pick me up and take me to the Rental Location. Once at the place within 30 minutes i was given the keys to a nice up to date Nissan. The car was very clean and worked wonderfully. I would recommend this company to anyone.”
9AM - 3PM
3300 Lenox Rd NE, Atlanta
Car Rental
“I just want to say that the employee named KT at the Hertz on Lennox Road in Atlanta is most exceptional. He went above and beyond to make sure that I was able to locate the building and return my vehicle which I appreciate more than he will ever know I do hope this reaches management because this young man is a five-star employee”
“Hands down the friendliest customer service I have ever gotten anywhere!! The lady and the man was nice I left like bad person for not interacting with them enough. They were like excited to see us. Whether their enthusiasm was fake or real is irrelevant. With their demeanor I will happily deal with rental issues. This is the smoothed and friendliest rental experience I ever had anywhere.”
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“Laura is an angel sent from heaven. She helped me check each location for a cargo van and finally found me one for my cross-country move. I hope she gets a huge raise or bonus.”