Ross Dress for Less is a popular retail store known for offering a wide selection of branded merchandise at discounted prices, typically 20% to 60% off department store prices. The store caters to families and homes, providing the latest fashions and best brands at affordable rates. However, the customer experience can be mixed. While the store generally has the needed items, the staff's attitude and service quality can sometimes fall short. Customers have reported instances of rude and rushed cashiers, who may appear unhappy or indifferent. The checkout process can also be slow, with long lines and limited open registers, even when the store is busy. Despite these occasional service issues, many customers remain loyal to Ross Dress for Less, appreciating the great prices and extensive product selection, especially in categories like women's shoes and large sizes. Shoppers are advised to allow ample time for their visits, as the "hit or miss" nature of the store's inventory means they should act quickly if they find something they like. Overall, Ross Dress for Less offers a mixed shopping experience, with the potential for significant savings balanced by the possibility of encountering less-than-ideal customer service.
