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July 2025 by Sara Sparkson
Very disappointed I purchased groceries used self check out my EBT card is scammed last purchase was from here!
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July 2025 by Bukky Adegbite
Love it always.
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July 2025 by Wendy T
Pick up was a breeze. Got an early time. Only one other car than me when I arrived. So it was fast.
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June 2025 by Robert Holdcraft
New gas pumps made filing up easier with touchscreen controls. Staff In store helpful and friendly. 9 a.m. visit.
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June 2025 by Wanda Collins Moon
The store is clean and well organized. Some isles were very crowded with people waiting to check out; had to leave my cart to walk down and retrieve an item. If you want a rotisserie chicken, they are always sold out by 6:30pm; get there early.
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June 2025 by Lemuel Ryan
Cant buy pizza or hot dog without app
I like yall but can u stop asking me for my membership card.
I would not come in if I didn't have 1 plus I cant buy anything without one. So what's the point
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June 2025 by Timothy Cook
New policy to order the hot dog combo requires you to pay through the app, which I couldn't get logged into, meaning I left without my hot dog combo.
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June 2025 by snakelonesoldier
The absolute worst customer service over the phone. I literally called them over 10 times in the last four days and that’s not including the seven times I called them this morning and they never and I mean never pick up. They actually sometimes pick up just to hang right up. The absolute worst Customer Service line ever and I hope the district manager or region manager finds out how unprofessional and unwilling they are to work. Just need to fire about 30% of the staff members to make an example and then hire 30% better staff members to start off better.
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August 2024 by Katrina Robinson-Jackson
I am sitting in line to get gasoline right now at this location. I have been sitting here for over 30 minutes and they have only been three cars in front of me to get gasoline. One of the customers did not understand how to use the gas pump and I put on my window to ask the attendant to go over and help her so that she could complete her gasoline purchase. He just stood and looked at me as if he was not able to understand what I was saying or either he just refused to go over and help the customer. It is like this every afternoon at this location. I even tried to call into the store to speak to someone so that they could send someone else out to help the attendant since they are over 20 cars waiting out here to get gas. No one even answered the phone. This location is the worst Sam’s I have ever been to. There is always some kind of problem and no one ever answers the phone when you call there. Do better Sams Club!
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July 2024 by Francis Mathew
Oh ! Wonderful experience. There is nothing expressive more.
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July 2024 by Jaime Bermudez
Very bad treatment by an employee, she does not know how to handle customer service
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July 2024 by Barkat Samnani
To make more convenient for member please add more people to members service, it’s take 1 hr to return something
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July 2024 by Ana Hassell
So on Tuesday night I had remembered that I need to order a cake last minute for my son’s bday. Needless to say I was scrambling to figure out what to do so I went to Sam’s bakery to see what I could do and I was greeted by a very pleasant and patient employee (Carla I think that’s her name) but regardless she was very attentive detail oriented and very helpful. She took me thru the steps of ordering thru the app for my cake which by the way idk was the new way of doing things. Sam’s you all need more employees like her she’s a great asset to have and I look forward to coming back and placing more cake orders in the future
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July 2024 by Henry Key
Very good as always Mountain Industrial location
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July 2024 by Sheryl Conroe
The food court condiments were low or none to go with hot dogs and soda, and the staff was not willing to come out and replenish the supply after being asked.
