Quality Inn At The Mall is a budget-friendly hotel that offers basic accommodations for travelers. The property is older and shows signs of wear, with some rust spots, scuffed furniture, and vintage carpet, but the rooms are generally clean and functional. Guests have noted that the sheets are sanitary, the shower works well, and the toilet is clean, making it a decent place to sleep for the night. The hotel provides toiletries like soap, and the beds are comfortable enough, though extra pillows may be needed for more than one person. The staff receives positive feedback for their friendliness and helpfulness. They go above and beyond to assist guests, with some staff members even saving lives during medical emergencies. Guests appreciate the welcoming attitude and the efforts to accommodate needs, making the stay more comfortable despite the hotel's age. While there are occasional issues, such as a small bug or hair in the tub, these seem to be minor and not widespread. The hotel has a good breakfast and a humble happy hour, and its location is convenient, within walking distance of many local businesses. Overall, Quality Inn At The Mall is suitable for travelers seeking a simple, affordable place to stay. It is not luxurious but provides basic comfort and friendly service, making it a practical choice for those on a budget.
Place is DISGUSTING with MOLD!!! Jennifer the manager is extremely RUDE, NASTY, and ARROGANT!!! Do NOT stay here!! Your room will be mold infested and you will have extremely bad headaches staying here!!!!!!!! Needs to be shut down!
November 2025
Room has not had proper maintenance. I found used coffee pod inside water reservoir of coffee maker so I know room wasn't cleaned properly. Doors have no seals you can literally see through bottom and sides.
October 2025
Dirty rooms. Roaches. Rude staff. Unwilling to fix issues or compensate for the poor conditions. Was told I could either just suck it up or leave with no refund.
