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November 2023 by Chris C.
I have been using this cvs store for a while now and its service lately is horrible at best. Every month I have to get my refills and every month there's a problem. It's out of stock or they claim I don't have any refills left when I know full well I do. It sometimes takes my doctor calling them to confirm I have refills, then cvs says the refills were in another file in their system. I have one account, so where was it stored??? Find a better pharmacy is my advice!!!
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April 2023 by Anna Claxton
Great service
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July 2022 by Janice H.
this is the absolute worse CVS drug store ever. The manager himself was the rudest non caring non understanding manager I have ever met . very arrogant loud and just straight up RUDE, he dosent deserve his job. We went straight to city drugs in vidalia Ga where we received the upmost kindest caring people that wanted to help in time of need , the pharmacist there was awesome , they will definitely be getting all of our business in the future . I will be telling everyone I know about my experience at CVS. as I understand I'm not the only person that has had bad experience at this CVS.
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September 2021 by Duley A Richard
the help must be still in high school because they can be rudely direct when you question them or ask them to repeat. They are not well versed and seem bothered to help you. worse CVS I have ever worked with as far as customer service!
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November 2020 by Wanda Maxwell
their customer service6is horrible. they do not answer the phones, the drive thru should not take 20+ minutes when we only have 3 cars in line. I've been on hold on the phone for 29 minutes and counting. I'm switching pharmacies. this is unacceptable, Wanda Muoio
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September 2020 by Michael S.
I have lived in Vidalia for a year and I have had nothing but trouble with this particular CVS getting my Rx's filled. The word incompetence is just too lenient to use to describe them. Not only are they incompetent, they are lazy!! My last dealing with them was the straw that broke the camel's back! On 6/30 my doctor sent my Rx's over to be filled; nothing happened. I go in 6 weeks later and inquired and they said "your doctor didn't send us your Rx's." So I go to the doctor and get them resent. Two weeks pass and again nothing happens. So I go back to my doctor and get my Rx's on paper and take them somewhere else to get filled. That is it. Im done with Vidalia CVS. Hell will freeze over before I go back in there for anything! CVS needs to yank their franchise or fire everyone and start over.Avoid this place by all means if you possibly can!I only gave ONE star because there is no option for ZERO stars!