Brown & Brown Pro Custom is a body and paint shop in Winder, GA, described by customers as providing amazing, professional, and highly recommended service. Reviewers highlight the team's many years of experience, which shows in their work, with one stating it was the best experience for body and paint work around. Customers report their vehicles look like new after repairs. The business is noted for transparency and constant contact throughout the repair process. They answer questions and address issues with integrity. While some reviews mention occasional longer wait times, customers attribute this to back-ordered parts and wider industry delays, not the shop's fault. The business has advocated for customers in dealings with insurance carriers. They handle a range of work, from multi-step collision repairs to tasks like decal removal and application, done with no issues and at a great rate, leading customers to plan future work. The owner has responded publicly to certain negative comments, stating they follow strict protocols and contracts, particularly for impound and tow-related services coordinated with local authorities, and that fees are set accordingly. Overall, reviewers express the utmost respect for the business.
In response to Owens January review We don't just charge what we want for rotation calls the barrow co sheriff office Jud sets those s prices if it was $1600 then it was there more that 2 days and tow fees and storage adds up again we don't charge what we want our contract states what we charge once we are called and on... read full comment
December 2025
Very informative and definitely knows what he is talking about. I trust Brown and Brown Certified Collision 100%
January 2025
Great place to take your vehicle and highly recommended.
