O'Reilly Auto Parts store #1969 in Woodstock, Georgia, located at 6391 Bells Ferry Road, offers a wide range of parts, tools, and accessories for vehicle repair and maintenance. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake rotors and drums, and have a free Loaner Tool program for special tools with a refundable deposit. Staff members are generally praised for their friendly and helpful service, often greeting customers promptly, assisting in finding products, and explaining differences in options, making for a positive shopping experience. Customers appreciate the availability of what they need for DIY repairs and the convenience of services like battery installation. Some reviews mention excellent customer service, with staff going above and beyond to assist. However, there are occasional reports of less satisfactory interactions, with one reviewer describing a rude employee. Overall, the store is seen as a reliable place to find automotive parts and receive helpful services, with many customers happy to return for their automotive needs. As part of a nationwide chain, this location strives to provide quality service and products to the local community.
Justin went above and beyond to remove my BMW’s tail light, find replacement bulbs, replace the bulbs and re-install the light — and he was friendly and patient along the way!
May 2026
Good service and the work very good Thank you ☺
May 2026
AJ was extremely helpful and knowledgeable. My car barely cranked this morning so I wasn’t sure if my battery was dying. He offered to check it and sure enough it was. He showed me my options and installed the battery for me right on the spot. Thanks for the great service AJ and O’Reilly team.
