U-Haul Moving & Storage of Woodstock offers truck, van, and trailer rentals, along with self-storage, moving boxes, and hitch installation services. Many customers report positive experiences, describing the staff as friendly, personable, helpful, knowledgeable, and super nice. The rental process and pickup are frequently noted as efficient and easy. Vehicles, particularly vans, are often found to be clean and modern. The location also allows for convenient overnight parking of personal vehicles during rentals. However, some experiences highlight significant issues. One customer received a trailer in poor condition, describing it as very rusty, faded, and peeling, with a door lock that jammed and did not function smoothly, suggesting it should be taken out of service. Furthermore, technical problems with the after-hours return app and an unscannable QR code created a major hassle, requiring a lengthy call to customer service despite the agent being helpful. Another reviewer noted a cumbersome check-in process that added time due to poor cell service in the area. While many recommend this location for its great service and awesome management, these reports indicate occasional problems with equipment maintenance and digital processes.
I came to this location to get a new hitch put on my truck and the wiring done. I provided the hitch but had no hardware. Larcell J. Took care of it and did a beautiful job. He is a professional
August 2026
Booked online. This location is a former Dodge dealership. The location has plenty of rentals of all sizes and shapes. On site rv parking and self storage. Inside there were plenty of different size boxes and packing materials for any move. The GM handle my checkout process and very polite/professional.
August 2026
I had an amazing experience at this u-haul! I got a hitch installed on my car and purchased a bike rack. Nicholas was extremely helpful in installing the bike rack. The staff were very friendly and went above and beyond to offer excellent service.
