“The bike I rented from this shop was in Great shape. Everything worked perfectly. Shop owner Will helped me plan my route. Ended up being the most beautiful ride I’ve ever taken!”
“Brought my fuji electric/pedal bike in today for its maintenance checkup & Ray & Scott...left it there & in short time they called saying it was repaired...they fixed all problems in quicktime @ a Bob Barker price!...awesome bikes & service @ Bocas??????????”
“If you’re looking to purchase a bike anytime soon, I highly recommend Bike Factory in Waipahu! I walked in and was immediately helped and directed to the exact bike I was looking for at a fair price. They made sure everything was tuned up, installed my new basket and kickstand, and even custom-cut my seat to make sure it was the perfect size. Kind people work here who know what they’re doing! ❤”
“This is the best place to buy an e-bike in town I recommend this to all my friends Henry is so amazing if you go here you won't be disappointed 10 out of 10 service”
“Renting road bike two years in a row for Pali roundtrip.
Great condition bike for a reasonable price.
Quick and friendly service
Wish they be also at waikiki. But taking lyft to them is not an issue.
Also selling energy bars and water to give you a fuel for a long and magical ride through heaven on earth”
“Haven't been there in a long time but they had the best selection of surf skateboards (various brands and sizes) I've seen on O`ahu. Don't be fooled by their name, they have much more than just bikes”
“I’ve been looking into Ebikes for a long time now. Walking in and being able to work with Dominic was a great experience. I was able to find a lot of answers to the differences between a lot of scenarios and questions I had. Our E-bike journey has begun and will always come back to Dominic for more in the future.”
“YES! YES! YES!! This place!!
Let’s just say I’ve had terrible customer service from another very popular bike shop in Waipio. Zero callbacks or updates on my repairs and parts that I’m waiting on. Not these guys! OMG! I brought my bike in with a part to install. I had to order the part myself because the other shop never called me to let me know that it was back ordered until September and I had a look somewhere else. I found that out by calling the manufacturer myself. I dropped this off and they told me it would take 72 hours to repair and they called me back in 24 hours and said it was done! Excellent service and excellent customer service. Skip the other bike shop that may have a big name and multiple locations. This is where customer service lives!”