“Great service everytime and knowledgeable staff, if you have any questions they should be able to help you find what you need and advise accordingly.
Slightly higher prices than most stores but in a very convenient location”
“Blown out spark plug on the f150 - got us in within a day of explaining the situation. Gave us a timeline and fair price. Kept us informed of the repair/fix and status. Great customer experience here and recommend.”
“Tomas Hunt in Kona set up a test drive for a Suburu Forester we wanted with Jovee Rivera on Hilo side. Jovee was very helpful and showed us, very patiently, all the features of the car. We went for the test drive where both my husband and I drove it. Returning to the dealership, we decided to purchase the car and went in to talk with Jonathan (sorry didn’t get last name) in finance. This went very easy as we were not going to finance but pay upfront. We returned a few days later to pick up car and Jovee helped with all the setups as we were very unfamiliar with this part. Car had been washed with all the stickers neatly removed. Overall we were very satisfied with the dealership and everyone we dealt with.”
“Mahalo to the Service Center, Sierra for getting me the appointment and being so understanding. Paulette you rock for being so knowledgeable of the car and your services, the mechanic that looked at my son's Sentra you rock for providing education on what prob happen! Thank you all for your help today! I appreciate your honesty and great service! We will now be bringing our cars for service to you guys! Your waiting area is so awesome too it feels like home!”
“Have known Earl many years. Probably one of the most knowledgeable parts guys/mechanic/machinists on the Island. Knows old jeeps like no one else. Fair and honest great guy.”
“We had a tire leak and pulled in here, originally thinking we'd ask if he could air up our tire so we could make it to Costco's tire center without having to put on the spare. He gladly filled it up for free. We decided to ask how much it would cost to fix. It was a great price, so we stayed. He took care of it quickly while we talked and laughed, and then he checked the rest of our tires, adding air until they were all equal and topped up. He shared some great snorkeling spots and photos of lava erupting. It's been four days and our tire pressure hasn't dropped at all, and he turned our bummer-of-a-situation around. We enjoyed the experience and are glad we got to meet him!”