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“Hank is professional, honest, and does awesome work. He fixed my truck that was damaged from a hit and run. He is very capable and does beautiful work with good rates. If you are looking for an auto body shop in Kona, this is the best all around. I did check out the competition and there really wasn't any, no need to search anymore go to Hank's!”
“I highly recommend Tony Honda in Kona! Our salesman Michael was very helpful and friendly! He helped us through every step of the process from trading in our old car to test driving our new one. We were expecting to drive off in a used vehicle, but they helped us out and we ended up in a brand new 2026 Honda Accord! It was a great experience, 10 stars!”
“I went to Napa Auto Parts in Kona in hopes to find new wiper blades for my L4, not a common car on the island, and not a new car. I could not believe they had the wiper blades in stock. To my shock and delight, the sales technician quickly installed the wipers. He saved me so much time and frustration. It's so nice when someone goes out of their way to help. He made my day!”
7:30AM - 9PM
74-5586 Palani Road Suite 28, Kailua-Kona
Auto Parts
“What an awesome team! 1000% out of their way to help me in an emergency situation! Even gave Paul Stanley ( my dog ) a treat! Especially the sales manager!!! He came outside & scanned the codes in my car! Thanks O'Rielly You Rock!!!”
“Nice folks working here, prompt and polite customer service. They do commercial vehicle safety inspections but make sure to book the appointment well in advance.”
“I highly recommend this shop! Colin was so friendly and helpful. He did a great job coordinating with my insurance company (AAA). He made sure my car was well taken care of. Very happy with the work they did and definitely plan to return to them when I'm in need of more repairs.”
“Mahalo to the Service Center, Sierra for getting me the appointment and being so understanding. Paulette you rock for being so knowledgeable of the car and your services, the mechanic that looked at my son's Sentra you rock for providing education on what prob happen! Thank you all for your help today! I appreciate your honesty and great service! We will now be bringing our cars for service to you guys! Your waiting area is so awesome too it feels like home!”
“I had a frustrating experience with a battery that my tester showed as good, despite clear signs of damage. The team at AutoZone went above and beyond to help. Special thanks to Michelle and Kevin, who were incredibly patient, knowledgeable, and genuinely kind throughout the entire process. Their expertise and willingness to take the time to properly diagnose the issue made all the difference. I’m truly grateful for their outstanding service and highly recommend this location for anyone needing automotive help. Thank you both!”
“I have nothing but amazing things to say about the repairs that happen to my dad’s Tacoma. From the start, I am back on the mainland working at a repair shop and my dad called me for advice on what to do after getting rear ended, I reached out to Gerber and instantly knew by the way Nicole greeted me over the phone, to the compassion and kindness, to helping get my dad fixed up and the repairs were perfect. Thank you for going above and beyond for my dad. Especially with intaking his truck when he came back to the mainland to visit us!
If you want somewhere that you can truly trust, please call this shop. I was seriously blown away with Nicole on her own and then to see the quality of work performed by the techs, it matched perfectly. The body work was done perfectly along with the paint.
Reading some of the other reviews, I couldn’t believe the negativity. Working in automotive there’s a huge issue with parts but being a professional in the industry, I’m telling you Gerber truly is the best shop on the big island and if you want your vehicle,
Or a family members vehicle, truly taken care of, contact this AMAZING shop!”
“Matt and the rest of the staff at Collision Specialists Hawaii did such an amazing job repainting the roof of my Tacoma. They got me in quickly, worked with my schedule and sent me updates. It felt like a new car and they washed it for me! I would definitely recommend them and would use them again!”
“Nice very friendly sale staff. Didn't waste my time. Straight upfront about the sale. Highly recommended. Would do business again with them. Aloha thank you”
“I use my car for work, so when my bumper got banged at lower Matsuyama parking lot, I was overwhelmed with stress knowing how long it can take for your car to be repaired here in Kona. I got estimates from several different big name shops here and they all told me it was going to be about 3 months for the repair. Boy was I sweating! Kona Coast Auto didn't show up on my radar at first, but they were brought to my attention and boy am I glad I reached out to them. When Jake from Kona Coast Auto told me he was ready to Go, and get started on my car ASAP, and that the only thing that would hold him back from getting me back in my wheels was the shipping boats.. I knew I was in good hands. Just like promised, Jake and the Kona Coast Auto family had me back in my car in less than a month .. less than a 3rd of the time the competition was quoting!Time is valuable, don't waste it waiting when you got valuable people like Jake and his team around that are ready to help you right away!5 star service! Would recommend and will use again, for sure”
“Purchased a Corolla from them, Robert was our sales representative and he was awesome to work with. Would definitely recommend them to anyone who wants a hassle free no BS experience buying a car. And the car is flawless!”
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“I had an excellent experience with Kraftsman, and I especially want to recognize Jeremy Thuma, the Production Manager / Damage Appraiser, for the exceptional way he handled the repair of my brand-new Toyota 4Runner.
The vehicle needed body damage repair, and when we initially came to pick it up after the work was completed, we noticed a small imperfection that had been overlooked. What impressed me most was how Jeremy responded. He immediately took full responsibility and was not satisfied with simply making a minor touch-up or trying to explain it away.
Instead, he made the decision to redo the repair properly from scratch. This was no small undertaking—they had to reorder parts and disassemble and reassemble the entire left side of the vehicle again to make sure everything was corrected to the proper standard.
Jeremy clearly takes tremendous pride in his work and genuinely cares about the quality of the final result and the customer's satisfaction. His professionalism, accountability, communication, and attention to detail were exceptional throughout the process.
Mistakes or imperfections can happen with any repair, but what really distinguishes a great business is how they respond when something is not quite right. Jeremy's response gave me tremendous confidence in Kraftsman and showed me that they truly stand behind their work.
I would highly recommend Kraftsman, and especially Jeremy, to anyone looking for an auto body shop that cares about doing the job right.”