8AM - 4PM
81-6245 Mamalahoa Hwy, Captain Cook“Ciani is rad. Knows her stuff, always friendly and super helpful. Every time I come in here for something she can usually find it and get me the right part and products for the job. Give this gal a raise!”
“Blown out spark plug on the f150 - got us in within a day of explaining the situation. Gave us a timeline and fair price. Kept us informed of the repair/fix and status. Great customer experience here and recommend.”
“Mahalo to the Service Center, Sierra for getting me the appointment and being so understanding. Paulette you rock for being so knowledgeable of the car and your services, the mechanic that looked at my son's Sentra you rock for providing education on what prob happen! Thank you all for your help today! I appreciate your honesty and great service! We will now be bringing our cars for service to you guys! Your waiting area is so awesome too it feels like home!”
8AM - 3PM
81-995 Keopuka Rd, Kealakekua“Have known Earl many years. Probably one of the most knowledgeable parts guys/mechanic/machinists on the Island. Knows old jeeps like no one else. Fair and honest great guy.”
“Big Island Motors is the absolute best. Johnathan got me financed at a great rate and had the car shipped to me in Oahu. Very easy process and one very professional and articulate gentleman. Really enjoying my White MX5 Miata. Thank you sir and thank you Big Island Motors.”
“We had a tire leak and pulled in here, originally thinking we'd ask if he could air up our tire so we could make it to Costco's tire center without having to put on the spare. He gladly filled it up for free. We decided to ask how much it would cost to fix. It was a great price, so we stayed. He took care of it quickly while we talked and laughed, and then he checked the rest of our tires, adding air until they were all equal and topped up. He shared some great snorkeling spots and photos of lava erupting. It's been four days and our tire pressure hasn't dropped at all, and he turned our bummer-of-a-situation around. We enjoyed the experience and are glad we got to meet him!”