AutoZone Auto Parts in Hilo, HI is a trusted retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff provides outstanding service, with employees like Bill, Nera, Sarah, Wyatt, and Reese offering friendly, professional, and helpful assistance. Customers appreciate the knowledgeable staff who quickly identify needs, offer helpful advice, and go above and beyond, such as carrying heavy batteries and installing them in the rain. The store is known for its wide selection of batteries and the ability to test batteries and the charging system, including alternators. Many customers have had positive experiences with battery testing, replacement, and basic diagnostics, often receiving quick and efficient service. Overall, AutoZone in Hilo is a reliable place for car parts and service, with staff dedicated to helping customers keep their vehicles running smoothly.
Bill, John, and Damien were so so helpful. Amazing customer service and every time I come here they go above and beyond. I will always recommend going to autozone as your first car stop!
February 2026
Very Helpful staff but I went in early with no other customers there.
December 2024
They are great to work with, called ahead to have what parts I needed waiting on me, and took the time to get to know the staff
