Extra Space Storage at 200 Kuawa St in Hilo, HI offers a reliable and well-maintained storage facility with a wide range of units, including climate-controlled options. The facility is equipped with electronic gate access, security measures, and a covered loading bay, making storage safe and convenient. An on-site manager and helpful staff provide professional and friendly service, creating a welcoming environment for customers. Many reviewers appreciate the cleanliness and security of the storage units, noting that the staff, especially team members like Maile and Kyle, go above and beyond to assist customers, making them feel like family. Kyle, in particular, is praised for his professionalism, patience, and ability to handle urgent situations, such as college move-ins, with calmness and efficiency. Customers also highlight the balance of fair pricing and understanding staff who are accommodating when problems arise. Overall, Extra Space Storage is known for its excellent customer service, cleanliness, and commitment to making storage hassle-free for both students and the general public. Whether for short-term needs or long-term storage, the facility provides a secure, accessible, and friendly environment for all storage needs.
The people who work at this business are what makes it the best storage facility in Hilo. Kyle is especially helpful and knowledgeable. He's intelligent and he understood my concerns and resolved them swiftly. The place is clean and secure. I recommend Extra Space Hilo for your storage needs.
September 2025
They have very well maintained storage facilities especially if you're a college student here in Hilo, their prices are well balanced and they are extremely understanding to anything problems that may occur. I cannot recommend this company enough
August 2025
Mahalo Nui too Maile, Kyle and the rest of the team at Hilo Kuawa location. They have been nothing but professional to me and even made me feel like family, they are truly the Best and have helped me out more than they know 🙏🏻 Will definitely go back to them for another storage unit 🤙🏼
