Extra Space Storage, located at 425 Kalanianaole Ave in Hilo, HI, offers a wide selection of storage units with convenient features such as drive-up access, all-hours access, and exceptional security. The facility is known for its cleanliness and professionalism, ensuring a hassle-free experience for customers. The staff is described as helpful, kind, and patient, providing excellent customer service that meets the needs of individuals in various life situations, including out-of-state college students needing to store their belongings. Customers appreciate the smooth setup process and the availability of promotions, making storage affordable. With a manager living on site and a commitment to security, clients can feel confident that their items are safe. Overall, Extra Space Storage is recognized for its dedication to customer care and support, making it a reliable choice for anyone needing storage solutions.
Donna was fantastic! Super friendly, easy to work with and very courteous!!! 10/10
June 2026
What an excellent experience from the time I got my unit until I moved out the office staff in Hilo were great.
June 2026
I had such a smooth and stress-free experience getting everything set up here. The facility is extremely well-maintained and clean, and the security features gave me total peace of mind for my belongings. The staff was helpful and answered all my questions right away, making the entire process quick and easy.
