Extra Space Storage, located at 425 Kalanianaole Ave in Hilo, HI, offers a wide selection of storage units with convenient features such as drive-up access, all-hours access, and exceptional security. The facility is known for its cleanliness and professionalism, ensuring a hassle-free experience for customers. The staff is described as helpful, kind, and patient, providing excellent customer service that meets the needs of individuals in various life situations, including out-of-state college students needing to store their belongings. Customers appreciate the smooth setup process and the availability of promotions, making storage affordable. With a manager living on site and a commitment to security, clients can feel confident that their items are safe. Overall, Extra Space Storage is recognized for its dedication to customer care and support, making it a reliable choice for anyone needing storage solutions.
Donna was so helpful in helping me book a space to store a truck. Even when I had to cancel my reservation due to not needing the storage, she helped me with that also, super accommodating! Thanks Donna!
September 2024
Great customer service and very knowledgeable! Very easy!
August 2024
Very helpful and kind. Patient and understanding in regards to life situations and increased rental until rates. Sweet and caring. Mahalo nui!
