Hele, the only gas station in this part of Hilo, offers gas prices on par with other local stations. However, the tight space around the pumps can lead to long wait times or being blocked in by other vehicles. The station's convenience store is open as early as 4 AM, but hot food is not available until 5 or 6 AM, with only cold drinks and snacks accessible through the cashier's window. Despite these minor inconveniences, the Hele station is praised for its exceptional customer service. Customers have consistently encountered friendly and helpful staff, who have even assisted with issues like a flat tire. The station is also known for its cleanliness, organization, and delicious coffee. Overall, Hele is a reliable and appreciated community resource in this part of Hilo.
Pros: only gas station in this part of Hilo. Gas prices generally on par with other stations in town.
Cons: space around gas pumps too tight to maneuver around other cars, so you might end up having to wait a while for a pump or get blocked in by the car in front of you. Screen on one of the pumps doesn't work.
July 2024
Bought $55 worth of gas, but they wouldn't let me use the restroom.
June 2024
The very best customer service is always provided here. Kudos to the staff.
