HFS Federal Credit Union, a humble institution that has stood the test of time, now serves over 50,000 members across six branches on the island of Hawai'i. Founded by a group of nine individuals seeking to make credit accessible to those with limited means, HFS has maintained its sense of 'ohana, dedicated to helping its community succeed and grow. The credit union's staff is praised for their efficiency, pleasantness, and willingness to assist members. Customers highlight the ease of opening accounts and obtaining loans, with loan officers like Marissa and Dawn going the extra mile to ensure members' needs are met, even for those with less-than-ideal credit histories. Despite a minor delay in the initial response time, members express their overall satisfaction with the credit union's services, commending the helpfulness of staff members like Gerald, who made the process seamless and straightforward.
Mahalo for the super fast and friendly service. That was the fastest loan I ever did.
June 2026
My experience with Melissa was the best!! Not because I got the outcome I needed ( though I did!!) , but it was simply because she made the process easy and extremely comfortable. My soul was at ease. I give glory to God for putting her in my path !!
June 2026
It’s so Easy and Convenient to make a loan, So profession . And very helpful especially with Melissa. I Amaze how she Help me with the process.
