Banks in Hilo, HI

19 locations found near Hilo
View Map

“Dawn has been very generous and helpful for all my banking needs. I highly recommend Dawn and all the hfs affiliates as well Thank you Dawn for your time and professional generosity and for your help throughout every loan process and completion.”

4.8 Superb57 Reviews

“Staff were very helpful and thanks to them, the individual that doing my loan was awesome, and most of all very kindly and honest about doing her job.Thanks to hfs Federal credit Union staff for their works and May God bless and merry Xmas to you all.”

4.8 Superb35 Reviews

“I help a kupuna with her banking here. Although it is very difficult to communicate by phone, they are so willing to help in person. Both the tellers and other personnel have gone beyond their roles to assist us with various issues. Kupuna are targets of scammers and we have often changed strategies to keep her account safe and secure. They have called me on several occasions when there are suspicious activities with her account. I have so much aloha for their kokua.”

4.7 Superb26 Reviews

“Just wanted to say Mahalo to Sherry and staff at Hilo branch. I don't think that I've ever had a more Comfortable and Professinal Financial/Customer Service experience, ever lol. I will definitely be referring Services to family and friends. Mahalo again OneMain Hilo!!!”

4.6 Superb21 Reviews

“This my original credit union and I highly recommend it. They have updated their procedures and equipment over the years. The staff is friendly and efficient and don't forget to get their Maebo chips to support the staff in their midnight madness walk against cancer fundraiser.”

4.3 Superb13 Reviews

“Great atmosphere, staff was very kind! Monique went above and beyond answering all of our questions and made sure we were getting the lowest rate for our loan. Also really appreciate how this bank helps the community via their resource center. This is a bank that is truly there to help the community, they have the best rates in town. Mahalo Nui!”

4.3 Superb7 Reviews

“I've done business with numerous banks in Hawaii during my life time and I never saw a bank with as quick services CPB provides especially during the banking transactions before in the past by any other bank. The personnel are friendly, knowledgeable, professional and well trained. On top of that CPB is the first bank that has never questioned me with why I was withdrawing funds from my account when withdrawing larger amounts. Questions like that is offensive and disrespectful. Although I've heard other banks use the Federal Government as an excuse, however it is still wrong. Im sure banks wouldn't like the idea too if customers would ask where do they live at or what do they spend their money on. I am so happy I do my banking at Central Pacific Bank. I highly recommend them. Good Job CPB!”

3.7 Good10 Reviews

“I have never received anything, but excellent, friendly service here. Unlike my previous bank, I get free paper statements because I'm 65+ and I receive 3 times the interest I did on my old checking account. The parking is a little funky, but no one's perfect.”

3.8 Good4 Reviews

“The employees at this branch are really kind and helpful. When I encountered a major difficulty with the ATM machine, they were extremely competent and knew exactly how to help me quickly.”

3.5 Good6 Reviews

“Now granted, Hawaii National Bank isn't the biggest or most convenient of banks to do business with, however my family has been banking at this branch for almost 20 years and the ladies in there (Karen and crew) are the sweetest, nicest and most personable people you'll ever meet. Friendliness aside, let's talk about service. To me, I picture this branch to operate like banks of old when everyone knew each other on a personal level, and not only do they remember your name but more importantly, your preferences. I haven't encountered such personal service at any other bank, at any other location. Example: these ladies will personally call you BEFORE your account gets overdraft! I know this because my late mother had 4 accounts here and they would keep tabs on all of them. They'll call to say, "this account has a pending charge but will overdraw it, you want to transfer money from the other account?" And again, they've been doing this for years for us. And it's not like any of these ladies are a relative, we're just regular old loyal customers is all. Again, no other branch I believe would do this. Plus when my mother passed away, they sat down with us and made handling all the legal stuff with them a breeze. In efforts to consolidate banks I wanted to close these accounts and just go to one bank (not this bank but the one my husband works for!), but just because the ladies at this branch were so professional and wonderful to us over the years, I can't move myself to leave. Now that's how you keep a customer!”

3.5 Good6 Reviews

“Natasha is the best! Hold on to her, give her a raise, and some kuddos!! This woman worked with me via email, and my husband in person. That is a challenge in itself. Her service is superior! Thank you Natasha!!”

2.8 Average5 Reviews

“Best bank in all of Hilo that goes for inperson experince as well as the website / app. I have tried every bank on Island, ASB is always a lovely experince and great customer service”

2.6 Average7 Reviews

“CU Hawaii FCU has been incredibly helpful to me. Whenever I come in to deposit my cash, they work fast to get me out of their in just a couple of minutes. I’ve gone to some other banks and their wait time is long, but these guys are efficient and got good service ?”

2.6 Average15 Reviews

“If money doesn't grow on trees, why do banks have branches? I mean, I'm not complaining--in fact, I quite like that First Hawaiian Bank expanded to have more convenient branches around town in recent years! Not the least of which being their Waiakea branch, located right next to Prince Kuhio Plaza where the old Blockbuster used to be (the building was empty for a while...). Given that FHB's main branch in Hilo tends to be very busy at most times throughout the day, having another option nearby is always welcome. The Waiakea branch tends to be very convenient in my experience as well. They're rarely as busy as the main branch, always have way more than enough parking, and have tellers available to help in person as well as virtually if their on-site staff are occupied. Also, by virtue of its convenient location, you're allowed to avoid the craziness of driving downtown, which is almost reason enough by itself if ever you were on the fence about swinging by the Waiakea branch instead of its larger counterpart. With all that being said, I don't really think you can go wrong with either of the locales, but it really is nice to have more options these days. Especially once that don't really cost you anything experience-wise and even provide added conveniences. Don't hesitate to hit them up if you need to do a little banking and are in the area. I don't think you'll find any dropoff in quality.”

2 Poor4 Reviews

“been banking here for years love that they greet you upon entering and most of the tellers know you by name love the personalized service and the bonus open on saturdays”

1.8 Poor14 Reviews

You May Also Like