Banks in Hilo, HI
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19 locations found near Hilo
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632 Kinoole St, Hilo HI 96720
“HFS Federal Credit Union was excellent. I am from Hilo and they made it possible for me to complete the purchase of a used car in Kona by the end of the business day. They were extremely accommodating in getting everything ready and were able to schedule an appointment in their Kona branch for the inspection and signing of all the papers. Their team top notch!”
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111 Puainako St, Hilo HI 96720
“Mikey is a truly amazing person to work with. From start to finish, he provided me with all of the necessary information and more importantly, made it easy to understand. His outstanding professionalism and guidance made my whole experience applying for an auto loan really enjoyable, and a lot less scary. His profound attention to detail and calm demeanor really sets a high standard. I would highly recommend Mikey at HFSFCU!”
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66 Lono St, Hilo HI 96720
“I help a kupuna with her banking here. Although it is very difficult to communicate by phone, they are so willing to help in person. Both the tellers and other personnel have gone beyond their roles to assist us with various issues. Kupuna are targets of scammers and we have often changed strategies to keep her account safe and secure. They have called me on several occasions when there are suspicious activities with her account. I have so much aloha for their kokua.”
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131 Puuhonu Way, Hilo HI 96720
“This my original credit union and I highly recommend it. They have updated their procedures and equipment over the years. The staff is friendly and efficient and don't forget to get their Maebo chips to support the staff in their midnight madness walk against cancer fundraiser.”
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315 Makaala Street Ste 112, Hilo HI 96720
“I had a wonderful experience with OneMain Financial. The entire loan process was quick, easy, and stress-free. In particularly, Sherry is who I worked with was friendly, professional, and very helpful. I truly appreciate the great customer service and support throughout the process. I would definitely recommend OneMain Financial to anyone looking for a smooth and positive loan experience!”
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111 Aupuni St, Hilo HI 96720
“I used this branch a few times to withdraw cash while I was in Hilo for business. Each time, the people I encountered were friendly and helpful. A special thank you to Breanne G. who sent me home with candy for my children who were missing out on trick or treating with their friends. I love when I get to interact with genuinely kind people. My new favorite bank! I am not a member but visited this branch bc it is a sister branch to my credit union on the mainland.”
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1221 Kilauea Ave #160, Hilo HI 96720
“Great atmosphere, staff was very kind! Monique went above and beyond answering all of our questions and made sure we were getting the lowest rate for our loan. Also really appreciate how this bank helps the community via their resource center. This is a bank that is truly there to help the community, they have the best rates in town. Mahalo Nui!”
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525 Kilauea Ave, Hilo HI 96720
“I've done business with numerous banks in Hawaii during my life time and I never saw a bank with as quick services CPB provides especially during the banking transactions before in the past by any other bank. The personnel are friendly, knowledgeable, professional and well trained. On top of that CPB is the first bank that has never questioned me with why I was withdrawing funds from my account when withdrawing larger amounts. Questions like that is offensive and disrespectful. Although I've heard other banks use the Federal Government as an excuse, however it is still wrong. Im sure banks wouldn't like the idea too if customers would ask where do they live at or what do they spend their money on. I am so happy I do my banking at Central Pacific Bank. I highly recommend them. Good Job CPB!”
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120 Waianuenue Avenue, Hilo HI 96720
“This scenic area is known as the US war memorial park (for the Viet Nam and Korean wars) --- located just across the US federal building complex in downtown Hilo. You can observe the US federal building in the center background, as originally constructed around 1916. The US federal building as shown in this photo resembles the US White House, somewhat. Right across the side-street from the US federal building on 154 Waianuenue Avenue, is a downtown bank called "HomeStreet Bank" -- Hilo Branch. This bank handles both business accounts and personal accounts for local banking customers. Business owners and downtown Hilo residents find it very convenient to handle their postal box needs, then walk across the side-street to HomeStreet Bank ! HomeStreet Bank is a Seattle, Washington banking corporation. This location used to be Pioneer Savings Bank during the 1990's. Most of the banks in this area have been shut down.”
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100 Pauahi Street, Hilo HI 96720
“⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10 stars if I could!) I’ve been a loyal customer and small business owner with American Savings Bank for over 20 years, and in all that time I’ve never had a single issue, until recently, when I went through one of the most stressful experiences of my life. I was robbed, and along with large amounts of cash, all my banking information was stolen from my place of business. Enter Assistant Vice President Kathreen Roby, an absolute angel in disguise. From the moment I sat down with her, she treated me with kindness, patience, and genuine care. She spent hours helping me get everything sorted, walking me through every detail, making sure I felt safe and supported. She went above and beyond, far beyond what anyone could expect. After an incredibly difficult 24 hours, I walked into that bank feeling shaken and defeated, and walked out feeling seen, cared for, and even inspired. Kathreen not only helped me get my finances back in order, she helped restore my faith in humanity. Her compassion, professionalism, and warmth turned a horrible day into a moment of gratitude and connection. If every business had a Kathreen, the world would be a better place. She’s a shining example of what true customer service looks like, genuine, empathetic, and human. Thank you, Kathreen. You didn’t just help me with my banking, you helped me heal. ❤️”
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375 Kekuanaoa St, Hilo HI 96720
“I used this branch a few times to withdraw cash while I was in Hilo for business. Each time, the people I encountered were friendly and helpful. A special thank you to Breanne G. who sent me home with candy for my children who were missing out on trick or treating with their friends. I love when I get to interact with genuinely kind people. My new favorite bank! I am not a member but visited this branch bc it is a sister branch to my credit union on the mainland.”
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2100 Kanoelehua Ave #201, Hilo HI 96720
“Now granted, Hawaii National Bank isn't the biggest or most convenient of banks to do business with, however my family has been banking at this branch for almost 20 years and the ladies in there (Karen and crew) are the sweetest, nicest and most personable people you'll ever meet. Friendliness aside, let's talk about service. To me, I picture this branch to operate like banks of old when everyone knew each other on a personal level, and not only do they remember your name but more importantly, your preferences. I haven't encountered such personal service at any other bank, at any other location. Example: these ladies will personally call you BEFORE your account gets overdraft! I know this because my late mother had 4 accounts here and they would keep tabs on all of them. They'll call to say, "this account has a pending charge but will overdraw it, you want to transfer money from the other account?" And again, they've been doing this for years for us. And it's not like any of these ladies are a relative, we're just regular old loyal customers is all. Again, no other branch I believe would do this. Plus when my mother passed away, they sat down with us and made handling all the legal stuff with them a breeze. In efforts to consolidate banks I wanted to close these accounts and just go to one bank (not this bank but the one my husband works for!), but just because the ladies at this branch were so professional and wonderful to us over the years, I can't move myself to leave. Now that's how you keep a customer!”
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50 East Puainako Street Ste 113, Hilo HI 96720
“The employees at this branch are really kind and helpful. When I encountered a major difficulty with the ATM machine, they were extremely competent and knew exactly how to help me quickly.”
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1437 Kilauea Ave #105, Hilo HI 96720
“Transactions are fast. All the staff are friendly, good listeners and knowledgeable, the company site is very intuitive. Mostly good with locals and employees (and their families) of the Helco electric company. And it's close by so I can walk there down the road. I'm happy to have an account here.”
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111 Puainako Street Bldg F, Hilo HI 96720
“If money doesn't grow on trees, why do banks have branches? I mean, I'm not complaining--in fact, I quite like that First Hawaiian Bank expanded to have more convenient branches around town in recent years! Not the least of which being their Waiakea branch, located right next to Prince Kuhio Plaza where the old Blockbuster used to be (the building was empty for a while...). Given that FHB's main branch in Hilo tends to be very busy at most times throughout the day, having another option nearby is always welcome. The Waiakea branch tends to be very convenient in my experience as well. They're rarely as busy as the main branch, always have way more than enough parking, and have tellers available to help in person as well as virtually if their on-site staff are occupied. Also, by virtue of its convenient location, you're allowed to avoid the craziness of driving downtown, which is almost reason enough by itself if ever you were on the fence about swinging by the Waiakea branch instead of its larger counterpart. With all that being said, I don't really think you can go wrong with either of the locales, but it really is nice to have more options these days. Especially once that don't really cost you anything experience-wise and even provide added conveniences. Don't hesitate to hit them up if you need to do a little banking and are in the area. I don't think you'll find any dropoff in quality.”
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476 Hinano St, Hilo HI 96720
“CU Hawaii FCU has been incredibly helpful to me. Whenever I come in to deposit my cash, they work fast to get me out of their in just a couple of minutes. I’ve gone to some other banks and their wait time is long, but these guys are efficient and got good service ?”
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1205 Kilauea Avenue, Hilo HI 96720
“Ive been going to this bank for years. Every time I talk to a bank teller they are very kind, non-judgmental, and always have answers to my questions. People seem to be saying there are long lines - i obsessively avoid peak hours and have never waited in a line more than 5 min.”
