Hilo Auto Sales & Rentals is an affordable, reliable, and locally-owned family business serving the Big Island, including Hilo and Kona. They offer a variety of vehicles, from small economy cars to 7-passenger mini vans, with rates as low as $25 a day and discounts for weekly and monthly rentals. The company is conveniently located less than 3 miles from Hilo Airport and provides airport pickup and return services. Many customers appreciate how easy and smooth the rental process is. They often rent cars for visits to attractions like Volcanoes National Park or for cruise ship port stops, with pickup locations close to the dock or port, making it very convenient. The staff, especially Rick, is known for being friendly, helpful, and responsive, often handling paperwork via email in advance and giving helpful tips and local recommendations. Customers mention that the vehicles are clean, reliable, and safe, with some noting that the cars take a few minutes to cool down but work well. Service includes quick refunds of deposits, often within a short time, and friendly transportation assistance, such as driving renters back to the cruise port if needed. Overall, Hilo Auto Sales & Rentals offers a simple, reliable, and cost-effective solution for visitors seeking rental cars on the Big Island.
I had a remarkable experience with Rick, the owner. He provided invaluable assistance in resolving a complex and challenging situation. I was impressed by his kindness and helpfulness, which made the process stress-free and wonderful! Thank you, Rick, for your exceptional support and for the excellent car. I am forever... read full comment
November 2024
Rick was super easy to work with and provided great tips for a day of sightseeing. It was perfect for our cruise rental, the office was just around the corner from the port. Handled a lot of the paperwork via email before we arrived and the deposit was refunded quickly. Great experience!
November 2024
Highly recommend, Definitely five star review. Thank you Rick. ⭐️⭐️⭐️⭐️⭐️
