J P Automotive

Auto Repair
Hours: J P Automotive in Hilo is highly regarded for its honest, trustworthy, and competent service. Customers appreciate the friendly and caring customer service from the moment they make an appointment until they pick up their vehicle. The staff, especially Jeff, are known for being patient and thorough, taking the time to explain all repair options and answer questions clearly. Many reviews mention how Jeff and the team spend extra time discussing concerns, ensuring customers understand their vehicle’s condition and next steps. The shop is praised for its quick turnaround, often able to see customers sooner than other places, and for delivering work efficiently, with vehicles being repaired and ready in just a few hours. Customers also note that the pricing is fair and consistent with initial quotes, even when inspections take longer than expected. The shop handles a variety of services, including general repairs, maintenance, and safety inspections, all performed with a high level of professionalism. Overall, J P Automotive is seen as a reliable and friendly place where customers feel valued and confident in the quality of work. Many express a strong intention to return for future service and recommend the shop to others, highlighting its excellent customer care and trustworthy service.

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1. Hilo, Hawaii