Kaiser Permanente Hilo Clinic is a highly-regarded healthcare provider that has received positive reviews from its patients. The clinic's staff is described as skilled, friendly, and professional, with a helpful and informative mobile app. The pharmacy and lab services are also commended for their excellence. Patients appreciate the clinic's respectful and listening approach, with one patient feeling heard and understood throughout their treatment. While there have been some issues with scheduling and response times, patients who have received treatment at the clinic report being satisfied with the care they received. The clinic's doctors are described as competent, warm, and genuinely caring, with patients feeling informed and supported throughout their treatment. While there may be room for improvement in terms of promptness, overall, Kaiser Permanente Hilo Clinic is a reliable and caring healthcare provider.
I love Kaiser so much, they are quick in the pharmacy when you have an order due for yourself. As well as kind and generous Doctors that enjoy their work!
May 2026
My husband and I have been with Kaiser for the past 10 years and we have always had excellent doctors and nursing staff. They have a “get care now” service that’s 24/7 which is extremely helpful.
May 2026
I absolutely loved MEDICARE WELLNESS Visit provided by Maggie and Lori at Hilo, Hawaii Kaiser! I have never had a more thorough medical visit in my life.
