Mac Made Easy is an Apple Premier Partner and Authorized Service Provider located in downtown Hilo, Hawaii. As a local, independent business, they offer a full range of services, including selling, servicing, and repairing Apple computers, devices, and accessories. They also provide training, malware removal, and other tech services. The reviews praise the excellent customer service and communication provided by the Mac Made Easy team. Customers have had positive experiences with the team's expertise in resolving various issues, from negotiating with Apple for a display repair to quickly troubleshooting and fixing a frozen iPhone. The reviewers highlight the team's friendliness, helpfulness, and their willingness to assist even tourists who may not be returning to the area. One reviewer notes that while Hawaii may not have an Apple Store, Mac Made Easy offers an even more awesome experience as a locally-owned, small business that has been selling and supporting Apple products for decades, even before the company's major reinvention. The teams at Mac Made Easy are described as "helpful, awesome geeks that clearly love what they do," making it a great place to visit and experience the local Apple expertise.
Kmes was very sweet and helpful in finding me an iPad case! Great service :))
July 2025
Shattered my iphone screen, came to this place.. dropped my phone off at 9 and was ready at 11:30. really friendly people, nice store.
May 2025
The best place to get Apple devices on island...looks like a smaller Apple store. They repair all computers and phones quick. They had my phone screen fixed in about an hour
