Safeway is a large supermarket chain offering a convenient and friendly grocery experience. It features a deli with fresh salads, party trays, and made-to-order items, a bakery with customizable cakes, and a produce department full of fresh fruits, veggies, and local products. The store has a pharmacy, a floral department, and a Starbucks inside. It provides services like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™ for fast shopping. The beer is cold and there is great refrigeration for all groceries. It can be always crowded and busy, and the parking lot is sometimes considered dangerous. The store is occasionally out of specific items and it can be a hassle to find assistance. Prices are similar to Walmart's membership price, with sales for members who use the app and a US phone number to receive coupons.
I’m The drive up service at Hilo Safeway has been awesome. We had a problem with our order and the Manager name Brittany was so helpful and kind. We wanted to give her a shout out for her professional atitude and Aloha spirit!!
August 2026
It is a little pricey and some of the selections are a little limited but it's a good safe way for the island
August 2026
Hilo, HI Store well-stocked and Gasoline service faster (more pumps? and pump flow is faster than Kona\\\\\\Kona, many shortages on sale items and, even regular-stocked items.) KONA: Gas pump --slow rate fill creates longer lines + nearby Costco repairs creates longer lines. KONA--really low stock many items and not enough... read full comment
