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October 2025 by Don Sallm
I’m sorry my mailman steals packages like I’m miss over 10,000 wroth for the last two year no one’s help or called back. We filed a report the mailman forged the signature from his boss an lies throws or packages like trash he’s just horrible i don’t even know how many of us complain south WILI WILI street
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October 2025 by Liz Keen
Tried to make me buy tape for dropping off a priority package
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July 2025 by Noemi Aguilar
Unable to cash postal money order because they had no funds. Went to both Post Offices. It is even under $500. No safe to cash? Its been 2 days and no money able to cash a $400 postal money order. Riduclous.
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June 2025 by Mariner Hawkins
I’ve had a couple bad experiences with this Post Office. By far the worst and the one that instills the least confidence is when I was notified that my package had been delivered to this postal location just before Christmas. I actually had several items delivered (Amazon) and they were all presents for family and friends. When I went to pick up the items, I didn’t see the yellow slip in my box so I went to the window to see what was up. The gentleman at the desk informed me that the package had already been picked up! Long story short, the slip had been put in someone else’s box and they were only too happy to take it to the window and receive their new Xmas gifts. I didn’t get an apology, any offer of compensation, nor did I even get the satisfaction of an admission of fault. I was told to fill out a bunch of forms and turn them in to possibly be compensated for a fraction of the value. In the end I did what most would and just called Amazon. They sent a new shipment at no cost and with little hassle. The contrast between a government agency and a company that competes in the market place is stark!
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April 2025 by Chaz Hawaii
Usually not much of wait. Service is friendly and helpful.
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April 2025 by T Renee
Everyone there is always helpful..except for Wayne. He always refuses to help, even when there’s no customers to help. All the other workers make an effort, but this guy couldn’t care less. I drive almost an hour to pick up mail and packages and he can’t put in any effort to grab for me even when it says it’s there. I wish they would keep him in the back and leave it to the ladies who work there to help customers, they always take care. If they do close this post office down at least we don’t have to deal with him anymore.
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January 2025 by Christian Link
Always the friendliest postal workers.
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January 2025 by Chris D
Great staff, courteous and quick!
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December 2024 by April Morgan
I wanted to shout out to Wayne for his patience and helpful nature. Solving a complex problem with a package that had to be re addressed. It was very busy but he’s so kind and helpful and empathetic to my issue. Mahalo !
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April 2024 by Nathan Jirka
Old school cool post office
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January 2024 by gary jennings
you can do better with your pr skills
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November 2023 by Joan Iona
The staff is very friendly and cook my food the way I want it. All thumbs up to them
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September 2023 by Rohan D.
This is a beautiful historic building that's still a functioning post office. It's iconic, it's been in many television shows and movies so it might strike you as familiar when you visit. I do recommend a visit, it's also the Federal Building. It was designed by architect Henry Whitfield (Dale Carnegie's brother in law) in 1915 near the very beginning of U.S. postal service on the islands. Maybe the USPS is one positive in an ocean of colonial oppression. It was one of the first reinforced concrete buildings on this island (local architecture used less permanent materials)/ The grounds are lovely using lava rock for walls and local plants for decoration. The tall palms were planted by the American Legion after WWI to honor Hawai'ian citizens who perished in that war. I got stamps here to put on postcards, but I'll bet hardly anyone reading this knows what that means.
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September 2023 by K Morton, EDD
Very slow with handling packages. Packages are held almost 2 days before you are notified to pick up.
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August 2023 by Rick r
Great post office , Friendly employees and I’ve never had a issue…
