United States Postal Service
Post OfficesHours:
154 Waianuenue Ave Ste 1, Hilo HI 96720 Hours
About United States Postal Service
The United States Postal Service is located in a beautiful historic building designed by architect Henry Whitfield in 1915. This iconic structure has appeared in various television shows and movies, making it a familiar sight for many. Visitors appreciate the lovely grounds adorned with local plants and lava rock walls, as well as the tall palms planted by the American Legion in honor of Hawaiian citizens who died in WWI. Customer service at this post office is praised for its kindness and efficiency. A staff member named Wayne is specifically noted for his patience and helpful nature, even during busy times. The area is described as safe and secure, with an armed guard present. Customers enjoy the service, whether they are mailing postcards or simply visiting the building. Overall, the combination of excellent service and the building's historical significance makes the USPS a noteworthy destination in Hawaii.
Most Recent Reviews
November 2025
Hilo post office. The counter clerks are very helpful, friendly. We always get our mail on time . I use my Post Office always to mail out my boxes and family that lives in Idaho . Received mail from my local postal service. It is always on time😇😇❤
April 2025
Usually not much of wait. Service is friendly and helpful.
December 2024
I wanted to shout out to Wayne for his patience and helpful nature. Solving a complex problem with a package that had to be re addressed. It was very busy but he’s so kind and helpful and empathetic to my issue. Mahalo !
More Comments(70)
Nearest USPS Stores
- Hilo, Hawaii
