Aesop is an Australian skin care company established in 1987, offering a range of skin, hair and body care formulations created with meticulous attention to detail. The company's objective has always been to formulate products of the finest quality, using plant-based and laboratory-made ingredients from reputable suppliers across the globe. Customers consistently praise the company's gorgeous store design and fantastic products, although they can be a bit pricy. The staff are described as extremely helpful, knowledgeable, and genuinely interested in assisting customers, providing thorough explanations and recommendations without any pressure to purchase. Reviewers highlight the exceptional service experiences they've had, with staff members like Borja, Momo, and Kahea going above and beyond to ensure customers find the best solutions for their needs. The in-store consultations and product testing are particularly appreciated, allowing customers to discover new fragrances and skincare products that suit their personal preferences. Overall, Aesop is praised for its commitment to quality, sustainability, and providing a remarkable customer experience that keeps shoppers coming back.
Wow. Milana was so knowledgeable about the brand and helped walk me through a routine using Aesop products. I liked the products before, but the customer experience helped me like the brand even more.
February 2026
Halle is the best!! She knows her stuff and has great recommendations. Very friendly and professional!
