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March 2023 by Genji
Retired Federal worker, got to join APFCU by donation ($10) to Moanalua Gdns, (APFCU usually for State or City & County employees but others can join with a donation). Good debit card with 3% cashback, complimentary cashiers ck (1 per/day), and good service. By the way APFCU has a Branch in Henderson, NV (Las Vegas) for those traveling to the 9th Island. Thank you, APFCU!If you are moving to LV your APFCU acct set up in Hawaii will ensure access to your funds in Henderson NV while you get settled in.
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April 2022 by Glenn Hanagami
Retired Federal worker, got to join APFCU by donation ($10) to Moanalua Gdns, (APFCU usually for State or City & County employees but others can join with a donation). Good debit card with 3% cashback, complimentary cashiers ck (1 per/day), and good service. By the way APFCU has a Branch in Henderson, NV (Las Vegas) for those traveling to the 9th Island. Thank you, APFCU!
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December 2021 by Jonh Cena
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,
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August 2021 by Ariwodo Chinyere
Knowing Amandra Kelly has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawals of 13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing.
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June 2021 by Ozi Ahmed
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Olivia Carlos my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with Olivia Carlos, contact via
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March 2021 by J. L.
The service is great, as a student and trying to get a loan, Ms. Daphne really was dedicated to get me my loan. Though it was declined more than once, she got it approved. Aloha Pacific has taken care of me and it's nice that I can get such well benefits.
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January 2021 by S M.
Daphne Kealoha is excellent. I went to APFCU in a panic due to an unfortunate decision in a credit card. I wanted to apply for a new personal loan to take care of the balance on that credit card. She took the time to calm me down and go through everything with me. She even emailed me a detailed chart on my monthly payments for my current financial obligations. She responded very quickly to all my emails and made the process so easy. In the end I consolidated my debt into one loan and I am actually paying a lot less every month than if I didn't take the loan. I would highly recommend Daphne and APFCU. Also, on a side note...their mobile app is so easy to use. I will be a lifelong customer of APFCU.
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January 2020 by Jimmy Fung
This is their headquarter locations and it looks like they remodeled and looks very modern and bright. Wait was not long during a weekday at lunch. I don't think they have the volume like the other banks but customer service was excellent. The auto loan rates and experience to get it all setup was really good. Staff was responsive and accommodating. Will definitely look here for any future loans of any kind. I would recommend this branch and the organization if you need banking services. Christy and team were very helpful.
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November 2019 by Carole C.
The staff here at Aloha Pacific Credit Union on Fort Street Mall have been awesome! They are always friendly, provide fast service, and take very good care of their customers. I recently had my checks stolen. They took the time to cancel my old account and converted everything over to a new account. They were very professional and when someone tried to use my check the following day, they promptly contacted me and the police which led to that person's arrest. I am proud to call them my bank, and the tellers and managers did all the right things to keep my account safe. Thank you so much for all that you have done. I highly recommend this financial institution.
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September 2019 by Kealoha Ohana
Great location and helpful staff
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August 2019 by Jade P.
I've been a longtime customer of APFCU and I highly recommend them to my friends and family. APFCU has some of the best regular rates for personal loans and credit cards and they have amazing promotional rates for their products. Their online banking has great features and their free bill pay has been so useful I can't remember that last time I wrote a check or used a stamp or envelope to pay anything and I'm still on the first box of checks that I got when I opened my account years ago. I also love that they have agreements with First Hawaiian and American Savings so you can use those ATMs in addition to the APFCU ATMs. My sister was using a credit union in California that charged rates double (sometimes triple) what APFCU has ever charged. Once she saw the difference she decided to open an account here on her last visit. Their online banking is so good that I can go months without going into a branch, but then suddenly I'll end up needing to go in 4 or 5 times to do some things. When I do, Fort Street Mall is my go to branch. The tellers and managers are friendly, helpful, and efficient. I recently applied for and got a personal loan for bill consolidation and the process was quick and painless; applied, reviewed, approved, and all paperwork completed in a week. A month ago I went in to get cash for an overseas trip; all bills had to be clean with no tears. Casey was so patient with going through every bill with me and exchanging out the ones I thought were torn/too wrinkled/dirty notes, all with a wonderful smile. The Fort Street Mall branch was newly renovated in the fall and it's very open and welcoming. You can talk with the tellers directly now (though I didn't really mind the old way either). The branch is always open when I need them to be. They open at 7:30am and close at 5pm Monday thru Friday which is great considering that Bank of Hawaii, First Hawaiian, and American Savings all close earlier except for one or two days when they extend their hours. If you're curious, drop by their Fort Street Branch and check them out for yourselves. Their products and customer service will win you over.
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August 2019 by Ina C.
I have had great customer service experience with this FCU, in particular with Michelle and Daphne. They have renovated the Fort Street branch which is more customer centric. Highly recommend to work with them.
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August 2019 by s segawa
This branch's manager, Yu-Jen, is excellent. My husband and I applied for a HELOC at this branch and he helped make the process smooth and easy. He also assisted me with issues I was having with the credit union regarding my mom's power of attorney. His outside the box thinking resolved all issues. If you're thinking about getting a HELOC or opening a savings or checking account, I highly recommend you see Yu-Jen at the Fort Street APFCU.
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August 2019 by Royce W.
Long overdue. I think we can all agree that trusting a bank isn't a simple thing to do, but as someone that's been a customer of four previous banks/credit unions, APFCU (Fort street mall branch specifically) is a credit Union I've reccomended to everyone. Why I feel this credit union is different? The rates are clear, the fees (if any) are clear, working with their tellers has been easy across multiple locations, and they have A LOT of branches. Other local credit unions only have one to two branches and "co-op/shared branch" locations, which I've never ever been a fan of, especially when a lot of financial transactions must be done in your actual credit union. (My previous credit union had only one physical location with limited weekday hours and nonexistent weekend hours, and a few times, I've had to leave work early just to go there because transactions I'd consider normal/routine weren't allowed at shared/co-op branches, you can imagine my frustrations back then.) Now, SPECIFICALLY FOR the Fort Street branch, this is where they SHINE... Walking in: never a line, no matter what time of day, and at a downtown bank, that's rare. I know I'll be in-and-out within minutes. Teller's service: personal, they get to know you, and if they see you outside of work, they'll talk to you. (Which tells you a lot if a worker talks to their customers off the clock!) Teller's expertise: I've never had an error, misunderstanding, or mixup here, they've always explained everything to me in simple terms, and even when I don't know what the heck I'm talking about, they do. Haha. Ambience and decor: newly renovated, very open and welcoming. Although I wish the big TV would play something other than ads. Hours and availability: always open when I need them to be, they don't close weirdly early like a nearby bank does. Specific staff: talk to Daphne or Christy (hopefully I'm spelling their names right) they are AMAZING, top of the line, and honestly, the main reasons I keep coming back. Jen was an amazing staff as well but she's no longer there. Have a banking need, check them out!!!
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August 2019 by Alicia G.
I am a member of this bank and work near this location, which makes it so convenient for me and other down town workers! Every single time I come to deposit or withdraw from my account, I am always greeted and feel the aloha! When I need help with something, the workers are always ready to answer questions! Thanks to Daphne, she helped me start my first credit card and even helped me with loan questions and information! She's truly the best! I can truly say that I love this bank because of this location. Mahalo, Aloha Pacific FCU!!!
