Sharlene a mgr at Kahala branch took the time to help me set up new Acct and debit card since my Acct was hacked and funds taken. She also set up a 3 month reroute for incoming funds until the vendors were contacted with my new Acct information. Very patient and thorough also with follow up.
July 2022
Very good customer service here at this branch! From day one I was treated like a VIP here and I enjoy banking with American Savings bank!
December 2021
I needed a medallion stamp to certify two signatures. Not every bank can do it & for American Savings the Kaimuki branch couldn't help me. Therefore I stopped by the Kahala branch at 9am and they were able to accommodate me. Waited about 10 minutes and a manager was able to do it 2 minutes. Great
