Costco Tire Center is known for its friendly and knowledgeable staff. Customers report that associates often go above and beyond, filling tires themselves, teaching how to use air pumps, and offering quick service when patience is present. The center is praised for competitive deals, good pricing, and a great warranty. The location is convenient and many people have used it for multiple cars. However, some reviewers note that the facility can be understaffed, leading to long lines and slow service. Despite this, many customers appreciate the team’s willingness to help and the overall quality of maintenance services. Customer often finds the wait worthwhile because the center offers good service.
Krammer provided EXCELLENT customer service when I went as a walk in, had questions about my flat tire & purchasing new tires. He was VERY professional, patient with me ( A kupuna).he took the time to check all 4 tires, took tire pressure of repaired flat & researched tires for my car. MAHALO!!
July 2025
Awesome service with a tire puncture repair and tire rotation, all under 5 year warranty. Very fast and courteous.
December 2024
Derek, at the tire center at Costco Hawaii Kai, is fantastic. Very friendly. Very patient. Very knowledgeable. As far as I'm concerned, he deserves a raise. Rick Hill
