FedEx Office Print & Ship Center in Honolulu is a full-service location providing printing, shipping, and business support. It serves as a one-stop shop for small businesses and individuals, offering services including FedEx shipping, copying, digital printing, signs, direct mail, passport photos, lamination, and binding. Customers can upload documents online for convenient pick-up. Reviews highlight that the staff at this location are wonderful, helpful, friendly, prompt, patient, and knowledgeable. The team is described as amazing, respectful, generous with their time, and working together like a family with great care. They provide reliable customer service, communicating well over phone and email, and are very helpful even when unable to resolve a specific shipment error. Customers report very tight deadlines met with printing completed within minutes, and note appreciation for staff who went out of their way to assist. While some mention there is a learning curve with the computers and printers, the overall sentiment is gratitude for the exceptional service, leading to strong recommendations for this specific location despite lower overall ratings for FedEx in Hawaii.
Today I had a major project to put together. Your customer service rep, Curtis, was incredibly helpful to me. He offered guidance and helped me through some stumbling blocks, and all done with a smile. Thank you Curtis for making it happen.
January 2025
Always under staffed, at least when I go in after normal businesses hours.
November 2024
Curtis is awesome. Patient and thorough - providing superb customer service.
