Shipping Centers in Honolulu, HI

“Really fast and reliable process.I would definitely recommend it to friends and family who needs their passport or anything that involves ur passport. Also I would like to thank and appreciate Ivynn Weilbacher Perman for helping me getting it done asap with no hiccups lol appreciate you bro ??.”

“The gentleman at this location (middle aged Asian guy) deserves a raise! Overall just very nice, accomodating, and helpful as I packaged something to ship back home.

FYI - this location is a cash only one. Looks like that's the case with most USPS locations on the island, seems to be some kind of policy set recently.”

“Good service and usually speedy. When it is busy, wait times can be over an hour but on a typical day you're in and out of there within 15-30 minutes. Nicest staff around.”

“Big Mahalo to Wilder and Jeffrey for assisting me in shipping over what I needed to Kalaupapa and to Jonie for helping me over the phone with all my questions. They were all courteous and friendly and had no issues with the drop off process. Thank you again!”

“The staff is the best. They simplify the process so much! When shipping through other carriers, you have to go through websites and tons of hoops. Hawaii air cargo calls and asks questions and takes care of the rest! Thank you!”

“AOK & Sharon are amazing! I’ve been a customer for about 15 years and recommend her often to friends. I feel safer knowing my mail gets delivered here because I travel often. It’s nice having a real mailing address instead of a PO Box.”

“Good service, good people. I like the uncle that meets you at the ship yard when u pick up the boxes, he is always kind and nice. Pricing is kinda expensive tho, other that that solid company, for sure recommend ??”

“A Great Choice for Courier/Delivery Service in Honolulu! We used this company in 2014 to pick up documents in Honolulu and then drop off at Fed-Ex to be delivered to us in the Los Angeles area. They were easy to work with and we were very happy. Now, in 2019 - we needed the opposite service. A bid deadline was on the line and we needed our bid documents picked up from Aloha Air Cargo and delivered to the City of Honolulu. Cidnie was very responsive and assured us this could be done on time. She kept in contact with us via email and sent us a signed delivery receipt - 3 hours before the bid deadline! This is a very professional service who make good on their promises. Highly recommend! (Again...in 2019)”

“I ordered a paddle board from Florida and the Shipping was free from the seller through UPS. The shipment supposed to arrive on the 20th of June but the tracking system said it was recorded but could not be located a day before. I called UPS and told them the problem. After a while on hold and sent through several departments, the gentleman said we show its been diverted to a different location. We will contact you in 24 hrs and give me an update. The long agonizing wait ended when I was left a message while at work that the paddle board had been found at a different location in LA. and had been sent out to Honolulu and the new arrival date is June 30th. I was glad they found it but was still worried about the excessive handling of the board. 6/28 I got a message the board is here and needed to schedule a delivery. 6/29 I called and told them I would pick it up. I was not about to wait any longer the damage suspense was killing me. When I got there I met up with Dave if I'm not mistaken and he took be to get the board. When he brought it out I saw some serious gouges in the shipping box and I was like in my head f%#€! But when I open the box to inspect it there was absolutely no damage because of the extra foam packing I requested from the seller. It definitely set my mind at ease. I know people complain about shipping freight and have their peeves but I can at least say there was a silver lining in this experience. They did go out if there way to locate my shipment even though I had thoughts if having to go through the claim process. But getting a call within the 24 he period of locating it and getting a call two days before the arrival still made me think they did a great job at rectifying the problem and I'm satisfied with UPS. They do a lot of deliveries to us and they are pretty much always on time.”

“Cheap items directly from China. Lots of stuff that you’d buy on Amazon for a huge markup.
They have lots of stuff, so you have to sift through it, but great deals on stuff if you can find what you want/need. It’s fun to go and see what treasures and great deals you can find”

“It was my FIRST time shipping a car over to the mainland so I was very scared and wasn't sure what to expect when shipping my car over. Basically, I was shipping my car over to Long Beach, CA from Honolulu and then picking it up from California to drive it home to our house in Las Vegas. PRE-SHIPPING: PASHA sent me emails of basically what to expect and to submit prior to me dropping off my car. So after reading the instructions and following the instructions on the link sent to me, I was able to upload all proper documents timely and able to clean my car before I dropped it off. I dropped off my car in Kalihi in this warehouse. I was skeptic about the area because I had no idea where this location was at BUT they had a lot of PASHA signage and identifiers that really helped me navigate into the building. I was able to schedule a drop off time in advance (read the instructions haha) and the people that checked me in were super nice and it wasn't even a long wait. I made sure to empty out all of my belongings. Note: make sure you take all of your important paperwork with you like car registration, etc. I know they say to keep gas less than 1/4 - mine was a little more over 1/4 but the guys said it was good. SHIPPING: Check your emails! PASHA notified me when the ship was leaving port and ETA for it to arrive. I had taken a flight to Japan for a couple of days and was making my way to Las Vegas after Japan and kept checking on my car as I traveled. I dropped off my car on November 14th, it got shipped out on November 22nd and arrived in California on November 27th. But it was in San Diego during that time so they had to drive it over to Long Beach from San Diego. Because of this, it took another 2-3 days until they finally called me to let me know that it was in Long Beach. POST-SHIPPING: They finally called me on November 30th and I was able to schedule a pick-up time the week after in Long Beach (one down side is that the Long Beach office is closed on weekends). I flew out to Long Beach from Las Vegas (I took Southwest) and the airport was super small but was able to get a Lyft/Uber to the pickup location. It took about 10 minutes but it was definitely farther than I thought. When I arrived, I was able to check in and wait for my car to come in. It was pretty seamless and I didn't have to wait at all. My car was a bit dirty but was expected especially after being shipped from Hawaii. Overall, the experience was very easy and I would highly recommend it. I only spent about $900 for my car to be shipped over so not sure if that varies for every car but PASHA had a way better deal compared to MATSON or other shipping companies.”

“I feel obligated to write a view to redeem Pasha from some of the negative comments on here and actually give credit on them for a convenient business they provides to me. Note that I did make my research and inquiries on other shipping companies and brokers. I decided not to go with the brokers because they make it complicated and sounds hard work and ended up shipping with Pasha Hawaii online for as quick as 5 minutes online. All I had to do is make a reservation and pay at a lower price than brokers. I was skeptical at first because of the reviews but you just have to understand, shipping it on a ship does take time and you need to understand when it will be loaded on the vessel so you can schedule your car drop off on time. Below is the screenshot of the schedule and you will get updated as it gets loaded on the vessel and as it arrives to the mainland. They also gave me a call and email once it arrived and was available for pick up as on Nov. 2. to Nov. 7, and it's only $25 per day of delay. So about two weeks of wait time. In conclusion, i recommend shipping with them from Hawaii to Washington.”

“This wonderful place and its employees and services were recommended to me and have helped me more than I could have imagined. Thank you for selecting these amazing people!”

“Called pacific air cargo to ship my vehicle from Honolulu to LAX got quoted a decent price for shipping (goes by weight) they took care of my vehicle in Honolulu and LAX location. Only issue was i got quoted a little cheaper price over the phone and got quoted more when i went in to do paperwork. All in all i would use them again to ship a vehicle??”

“This fed ex kinkos is the best! Their security guard Parker is the most wonderful security guard. I lost my $1200 diamond bracelet there and security guard Parker helped me look for it everywhere and we found it! I am so grateful and truly appreciate his honesty and integrity!
Best security guard ever. He should get a raise!!”

“We moved off Oahu to the mainland cause my wife’s job with the medical center relocated her to Phoenix. I ain’t gonna lie I was real nervous cause I had my grandpa’s old army trunk plus a whole bunch of koa wood furniture that I didn’t wanna get scratched. Daniel from Sunset handled all the packing like he was moving his own stuff. He came by on May 8th, right before the big graduation week traffic started, and they wrapped every single table leg and sealed the crates super tight.

Everything got to Arizona in one piece. The driver was even early by like 3 hours which blew my mind. I thought for sure something would get cracked or soaked with rain but it didn’t. I even texted Daniel a thank you and he remembered my dog’s name. That was wild. Felt like we got taken care of for real.”

“Matt and Niles were very helpful. They helped us move the pallet slot further that the loading dock. Thanks for saving me and my back. definitely will use them again.”

“I deal with Delta Cargo and other airline Cargo quite often do to the type of job I do. I haven't had any problems with them. And the staff is always friendly.”

“I had the extreme pleasure of being served by Faye last week, and the experience couldn't have gone smoother. She was about to step around the counter when she saw that I was carrying a heavy package but I ran up so she instead reached over the counter to pull it up. She then proceeded to very sweetly and patiently walk me through the entire process of sending the package to Japan. I can't remember when I've had a more pleasant interaction at the post office. She is a definite asset to the Kaimuki branch as well as the entire U.S. Postal system!”

“Every time I go on to this UPSstore, everyone there greets you with a smile and they seem so happy to help you and are just kind nice people whether I have to go in there.To return an amazon or mail a package.I'm always greeted with kindness and never rushed.Pleasant experience.”

“The delivery driver did not even attempt to use the call box to access my secured building… disappointing to say the least.

UPDATE ** CHANGING REVIEW TO 5 STARS — DHL staff immediately took action to ensure my package was delivered smoothly. Ken responded to my review in less than 24 hours. I received a call from our local DHL office to arrange a re-delivery. The delivery driver called in advance and upon reaching my destination. Mahalo folks!”

“Shane (not sure how it’s spelled) who was working 10/20/22 deserves an award for customer service! He was so nice to us and fantastic getting my dog ready to go for his flight. He gave my dog water and helped us secure his crate. He even sat with Charlie and talked to him before he boarded his flight.”

“Went on vacation and had to mail 10 boxes various trips to Ala Moana Post office. Recognize many of the employees from way back when i lived in Hawaii who were still nice and helpful. Thank you!”

“**⭐⭐⭐⭐⭐ A True Gem at Hifa — David is Unbeatable**

I've been with Hawaiian Island Freight Association for 20 years, and while the service has always been reliable, my recent conversation with David stood out in a big way.

This was the first time I’ve had such a detailed and helpful talk with someone there. David is a total pro. He was patient, clear, and genuinely focused on helping me. The advice he gave will save my business real money.

Here’s what made the difference:

**Smart shipping advice** — He told me I could save by sending my studio speakers in loose boxes instead of on a pallet. I’d only be charged for the actual box space. Hifa tracks boxes by labeling them “1 of X” with the company name and pallets them on arrival. I’ve never heard this tip before. It’s a huge win.

**Good handling for fragile items** — David explained how they mark and protect delicate gear. He said they avoid stacking when possible and gave clear reasons why.

**Service that actually means something** — He said, “Without you, I don’t have a job,” and “Without service, what else we get to sell?” That stuck with me. He takes pride in helping customers and making their money go further.

David didn’t just help — he looked for ways to make things better for my business. If you work with Hifa, ask for him. He’s sharp, thoughtful, and really knows what he’s doing.

Very grateful for David's help today!!! Being a member here is awesome!

Thanks, David. I learned a lot.”

“Well first off very informative. I actually just went in for a quote and got all my questions answered. The price was cheaper than I thought and now I'm excited! So I decided to go through with it. Sending a bunch of stuff to my little brother for his birthday. USPS told me it was going to be 2-3 weeks by boat because one piece of his entire gift was a lithium battery. I was bummed!
But then learned that UPS owns its own planes and I can send a lithium battery faster through them. Now I'm able to send all the bulky stuff through flat rate USPS and my lithium battery stuff through UPS. Really glad I got all the info I needed from the the UPS people!”