First Hawaiian Bank Waikiki Branch is a small branch that offers basic services. Visitors reported mixed experiences: some were unable to open accounts during busy hours, which caused concern, while others received quick and friendly service when requesting quarters. One customer praised Garrett for his excellent customer service, as he went above and beyond by calling customer service to help resolve an issue. Overall, the branch provides helpful service, especially when interacting directly with staff.
Thank you to all the service agents at FHB Waikiki branch. Everyone was very helpful, friendly, and informative. I was able to get all my questions answered and more. Keep up the great work.
November 2024
came here 10:20 on a weekday and was told nobody could help me open account. I know it's a smaller branch but I'm a little worried about the bank now.