GNC is a store known for its diverse selection of supplements and dedicated customer service. Customers appreciate knowledgeable staff members like Rafa, Javier, and Jake, who are friendly and well-informed about the products. They help customers find what they need, answer questions, and provide honest opinions on different items, including pre-workouts and other supplements. This friendly support creates a positive shopping experience, and many customers plan to return for more products. The store also offers online shopping with options such as same-day delivery. However, some customers have experienced issues with the delivery system, particularly when using third-party services like SHIPT. Delays and lack of clear delivery updates have caused frustration, especially when orders arrive late or without estimated delivery times. Customers have expressed disappointment with the shipping process, feeling that GNC sometimes shifts responsibility to delivery companies rather than taking accountability. One customer mentioned that they would now prefer to buy online orders directly from the store to avoid shipping problems and support local businesses. Overall, GNC provides excellent in-store service and knowledgeable staff, making it a great place to get supplements. While the online ordering and delivery system has faced some challenges, the store’s staff and customer care efforts show a commitment to improving customer satisfaction. Customers value the helpfulness of staff like Jake and the store’s friendly environment, which keeps them coming back for their supplement needs.
Great customer service, Rafa and Javier are very knowlegable about the products. We obtained what we needed, and they answered all of our quetions. Great place where to get your GNC suplements.
May 2024
the gentleman works there very kind and friendly :)
March 2022
Jake was very knowledgeable about a lot of different products and was also very friendly. He helped my friends and I around the store to find new pre workouts and also gave some opinions on the tastes as well! Will definetly be coming back to get more supplements from here!
