Hertz Car Rental - Oahu Honolulu Ilikai Hotel HLE
Hertz,
Car RentalHours:
1777 Ala Moana Blvd, Honolulu HI 96815 Hours
About Hertz Car Rental - Oahu Honolulu Ilikai Hotel HLE
Hertz Car Rental at the Ilikai Hotel in Honolulu is a very busy two-person operation in a popular tourist location. The team is described as friendly, fantastic, and awesome, providing great service that is quick and efficient. Staff are noted to be kind and understanding, even when handling rental issues. The cars are consistently reported to be in good shape and great, especially considering the high volume of tourist rentals. Customers are advised to book in advance and ensure their reservation is confirmed the day before to guarantee a vehicle, as availability can be limited. It is also recommended to arrive close to the scheduled pickup time, as the desk may be unattended early, but the process for both pick-up and drop-off is very efficient. While occasional short waits may occur if staff are temporarily unavailable, the overall experience is positive and easy.
Most Recent Reviews
October 2025
I was completely satisfied with the service, vehicle and pickup/dropoff experience at this Hertz location. Everything went very smoothly.
May 2025
While in Hawaii, we decided to rent a car for one day. Risha, Maggie, and Nicole at the Ilikai Hotel & Suites in Wikiki Hawaii were Awesome!!! They were so busy, but they gave us the best service and made everything quick and easy!!!!!
April 2025
Risha was very kind and understanding regarding a rental issue I had. I highly recommend this location due to the great service I received from her.
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