Hoe He'e Nalu Boardriders is a trusted local business known for its excellent customer service and knowledgeable team. Customers appreciate how responsive and friendly the staff are, taking the time to answer questions, provide helpful recommendations, and accommodate short-notice requests. The team is honest and not pushy, which builds trust with clients. They offer a variety of boards, including surfboards and Stand Up Paddleboards (SUP), with prices that reflect good value for quality. Many customers highlight their positive experiences during purchasing, noting the patience and flexibility of the staff, especially when helping select the right board based on skill level and needs. The business operates from a storage facility with no prominent signage, so visitors are advised to look for the "Foreign Trade Zone No. 9" sign. Customers also commend the company's integrity, even when it involves directing clients to other providers for repairs or fixes outside their scope. Overall, Hoe He'e Nalu Boardriders is regarded as a friendly, reliable, and knowledgeable local ohana that offers quality equipment and excellent service, making it a favorite spot for surfers and SUP enthusiasts.
Wayne was able to accommodate us on short notice with great SUPs after we tried numerous other places. John delivered on time, picked up quickly, amd was very friendly. A great experience to make this part of our dream vacation come true.
April 2021
Owner Wayne let me demo 5 boards before I settled on the 8'2 Manta Ray. He was so cool that I also picked up a carbon fiber paddle and rail tape. Highly recommend his fantastic service!
July 2019
Wayne is great! Very knowledgeable and accommodating. I've bought multiple boards from him for myself and my family. His boards are affordable and well built. My original board I've had for over 4 years and I just bought boards for my kids because we love them so much. Thanks Wayne!!
