Public Storage in Honolulu offers convenient and hassle-free storage solutions. Reserving a unit is free, with no commitment required, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff, including Leona, Christy, Leina, and Kris, are described as providing awesome customer service, being patient, courteous, and helpful in assisting customers with their storage needs. The Kapiolani location, in particular, is praised for its staff's kindness and willingness to work with customers, even offering a discount to a customer in a difficult financial situation. Overall, Public Storage in Honolulu is portrayed as a reliable and customer-focused storage provider.
Kristi and leina were super helpful. I’ve been using Hawaii self storage for over 5 years and they helped me find a better option for my storage needs and also Saved me money. They were friendly and shared the aloha spirit. Thank u both so much.
September 2024
I moved in some small things the past Saturday. It was really great service. I got all the information and help I needed to keep things moving forward.
August 2024
I asked for a breakdown of how my previous payment of the larger space would be credited toward my present smaller space on my account. Clerk told me she couldn't provide that (why not, are there hidden details?).
