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“⭐⭐⭐⭐⭐ Review
“I want to take a moment to thank Melissa Dematos for her outstanding customer service. From the very beginning, she was kind, patient, professional, and always willing to help. Moving and storing belongings can be stressful, but Melissa made the entire process smooth and easy. She went above and beyond to answer my questions and make sure I had everything I needed.
Her positive attitude, genuine care, and dedication to helping customers truly stand out. People like Melissa make a big difference, and I am very grateful for all of her support. Thank you, Melissa, for being such an amazing person and for providing excellent service. Extra Space Storage is blessed to have you on their team!”
“I had a great experience with Extra Space Storage. The facility is very secure, always clean, and the elevators are consistently working, which made accessing my unit easy and convenient.”
“Cookie was patient and kind she showed me different size storage and I was able to choose the correct size for me. I really appreciate that kind of customer service. She is a remarkable person and I appreciate her for doing Her job at her best”
“Big thanks to Kathy for helping me that day. She made it a very quick process and nice experience overall with showing and payment. I am happy with the proper space and good lighting. Easy access.”
“I really appreciated the help and customer service from Reah and the team. When I had questions about changing units and called, they picked up the phone immediately and made it super easy. It’s nice knowing that the people behind this service are good people. I plan to stay here as long as I need storage.”
“Leo and Josh were phenomenal. It’s rare to see people in customer service jobs who love what they do and take pride in helping customers with a smile on their face and warm personalities. They were extremely helpful and answered our questions immediately. They provided us with clarity. It was an excellent experience!”
“The workers are very friendly and helpful. I just wish I knew that it closes at 6pm. Now that all my belongings are there, I can't seem to go to another storage facility, it's too much work. So I'll schedule getting there before closing just to get stuff. And mine is quite pricey at $350. I might try and get a new one that's cheaper and open 24 hrs.”
“We had to store a kayak same day and first tried renting a unit online at a chain storage unit company where there was no one on site and their elevator couldn't fit our kayak so we couldn't use the unit we rented. The second unit we tried in the same building was around a corner that was too tight to fit our kayak around. I suspect we're going to have a major headache canceling or getting refunds for those units.
We found A–American Self Storage online and talked to Nickky by phone. She had us in a convenient ground level unit in less than an hour, at a lower rate than the other units we had tried to rent. Super appreciated the help of a human who was willing and able to help us out on short notice and offered us water to boot. Not sure how often we'll need storage units in the area in the future but when we do this will be the first place we go.”
“The lady that's working here was extremely very friendly, accomodating and helpful to everything I asked and needs. Cheryl is a gem, she simply the best. Also to Orlando who works at the South King location where I originally had a reservations but recommended me in Waiakamilo Road because I needed a later closing time which is 9pm. He is friendly, funny and did his very best to accomodate all my questions and needs. Thank you Storequest!”
“We were helped by Paris in the office!! Showed us multiple units with ease and got us setup in under 20 minutes. Highly recommend renting with them. Especially this location. Ask for Paris!”
“Great customer service. The same person who booked my reservation was the same person who checked me in and out. I can’t remember her name but super kind and explained everything really well.”
“Since I been on Island I had yet to be treated like Ohana all that changed I got impeccable customer service and front desk was onpoint he was friendly literally hate the hrs but like them at the same time bc I know nobody will be there over night”
“I have use Ohana 3 times it's my go too for storage needs. I filled 2 units and left the country last year in a remote area with no internet available. A few months later there was a fire there that damaged some of the front first floor units and the elevator. The damages were extensive enough that a Restoration Co. was required. Mass emails were sent to tenants to remove their items for the cleaning restoration. Since I could not be reached and my units were in the rear. Genny the manager along with restoration workers emptied my units bagged everything and transfered everything to recently cleaned units . Genny went above and beyond to ensure the safety of all my personal belongings. Now that I have returned I am eternally grateful to Genny, she get 2 thumbs up from me because she rocks!”
“We needed a container for our business. They delivered to our site, we rented a very high quality container for a great price.
They are a very good group of people with high ethics & a great service that they provide.
If you are in the market to Purchase or Rent a container, they are the company to call.
Great prices, Great people.
Dean & Dan are a class act.”
“As an employee of RCUH/JIMAR/NOAA, we've worked with CSH quite a bit. Working with Gail, Chris, and their lead engineer Kevin, has always been great. They deliver a great, high quality product, and we've continued to use their services over the years. They've developed custom 10' containers and labs, 20' containers, and stands and cradles for our 19' small boats, as well as provided services such as maintenance, repair, replacement, modification, or custom fabrication.”
“FULL DISCLOSURE: I've been at Hawaii Self Storage for a while now. But, they are by far the best storage company on Oahu and they're locally owned. The personal service and professionalism I have received during my time here is exceptional. The people working for this company are truly AMAZING! B.J., Ash, Laine and others on property go above and beyond to make sure everyone's needs are met and that the property is safe, clean and secure... and hey, how's that awesome Commercial advertisement.”
“Roxanne was my contact to Pac-Ex and her proffessionalism and kindness were outdone only by her customer service and follow-up skills. "Roxanne, thanks for everything you've done. I love your devotion and your dedication to satisfaction. I will come again!”
“Went here briefly to rent the U-Haul cargo van. The gentleman that helped us was so friendly, outgoing, and helpful!!!! I believe his name is Jarod. He was quick in processing the paperwork to rent out the cargo van. We were in and out. Returning it was just as easy.”
“Kaimuki Self Storage has been an excellent experience from start to finish. The facility is clean, secure, and well-maintained, with easy access and convenient hours. The staff is friendly, professional, and always willing to help with questions or logistics. The units are well-lit and climate-controlled, which gave me peace of mind about my belongings. Pricing is fair for the location, and the process of moving in and out was smooth and hassle-free. I’d recommend them to anyone in Honolulu looking for a reliable and safe storage solution.”
“Best rates on island! Orlando is the manager on the property and is fantastic to work with. Very thorough and welcoming. I trust my items here. Service is always top notch and I appreciate the carts available for use. If I ever need storage again I will be coming here!”
“Of course with EVERY place of business there's always a couple of employees that need a refresher course on customer service. But most of the employees are very nice. I believe it's because of their awsome female manager. Sorry, I don't remember her name. But she IS how a manager should conduct themselves.”
“Needed a cheap rental place asap. This place has great rates! But not climate controlled, and the locker is kinda dark. Also the contract says there might be mold. But at the price I am happy till I can get rid of my stuff.”
“Great experience and customer service. Jake was really helpful and professional. He was holding down the whole place on a Saturday and doing an excellent job. Thanks!”
“I would like to say that Chill Space not only has efficient service they are awesome with customer service. They are sincerely the best around. I recommend them 100% because of the service they provide and most of all the friendliness of their employees. Dale Glover president I commend you. Mahalo!”
“Yo the staff was very professional and e z to work with. The explained the rental process and gave an informative tour of the facility. They answered all my questions in a timely manner and the cleanliness of the facility was great including the outside property. Competitive prices for what I needed in terms of storage I was happy to get LOCKED UP!!!!!!”
“PINTO and his crew where amazing! Made sure everything was packed heaviest to lightest and organzinged and labeled amazingly he let me see the truck being caulked and the labeles being put on to ensure quality. They even let me see how I wanted to have everything packed so I could ensure it was done to my standards and theirs providing feedback if he had felt something was wrong!. I would recommend them for your next pack out and move!”
“I had a great experience with this U-Haul location. The staff were friendly and helpful. The storage building and the cargo van I rented were very clean. I recommend them if you need to move some furniture!”
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“My first experience wasn’t the best but I was dealing with a new employee that wasn’t familiar with the process and it was a lot of misunderstanding between both parties but I got a call from the property management and she was very polite and professional and cleared up all of my grievances I would definitely recommend this location to anyone looking for local storage options 5 star service, clean and secure location. Mahalo 🤙🏾”