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February 2024 by Johnny K.
Service at the next level. My wife is thrilled with this product and Helika was wonderful. Kudos to the whole team and staff.
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January 2024 by Chelsea Sunflower
Jay helped me find the perfect shade of my new all time favorite foundation. I’ve been repurchasing now for two years and nothing beats it. She was personable, genuine and an amazing woman to have met. I’m truly grateful. Shereka the store manager is absolutely an amazing soul of a woman and I hope Sephora realizes what a rare gem they’ve found and she receives everything she’s earned, deserves and more. Asante is highly knowledgeable about products, great with customized recommendations and as kind hearted as women should aspire to be. Go in and visit with these truly astounding women, they’re a blessing to meet and will help you find everything you need to your hearts content.
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November 2023 by aaliyah kaululaau
The store manager SHEREKA love herrrr. She deserves a raise some vacay time too! The customer service is outstanding, she made me n my friend feel like family! Keep going love you amazing! Also shoutout to Maria too im sorry if im spelling these wrong no disrespect. Cool girlys fr stay blessed ladies?? mahalo nui loa
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November 2023 by Brandii W.
Amazing store with beautiful amazing staff! Shereka and Caitlyn were attentive and answered all my questions. The store is clean and well stocked! Easily one of the best Sephora’s I’ve been in. Check them out if you’re in the area or forgot one of your favorite beauty products at home.
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October 2023 by Bárbara Muñoz
Central location, good customer service. Nobody approached to serve me but I actually preferred it that way. They had was I was looking for and ended up buying a little more than expected.Would definitely come back again
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October 2023 by Sham Sham
Bridgette in the Honolulu Waikiki Shopping Center Sephora was THE ABSOLUTE BEST!! Not only did she do an AMAZING job, she was so friendly, knowledgeable, kind, and welcoming. It felt like I was getting my makeup done by my best friend. She uplifted my confidence and made recommendations that were spot on. It’s like she knew everything that would look the best on me before I could ask. I loved my service with her.
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October 2023 by Tom Rusher
It's not my gig, but my wife always buys makeup for the daughter's from here. They seem to have a huge selection, and the service is always impressive.
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September 2023 by Megan S.
MIMI at the register not only took my shopping experience to the next level, but she also made my day! She is really sweet and her smile was contagious. I think she should be a manager because she has passion, enthusiasm, and efficiency in her job! She is awesome! Thank you Mimi!
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September 2023 by Amber Marie
Nice Sephora and conveniently located. That’s the only reason for the additional star. However, I went in today for lip gloss. That was literally all I needed so that’s what I grabbed then went right up to the line. The line began to get a little long, but I was next up in line to checkout when immediately I was pulled from the line and directed to go to the desk at the front of the store which appeared to be the loss prevention personnel. I thought nothing of it at first because cool, I can checkout quicker. However, that feeling changed as soon as I noticed no one else was being called out of line.Now as a black woman in nearly any space, we deal with this kind of thing so much that you begin to question yourself but I noticed that even after I was checked out, left out the store, then decided to go directly back in to see if I was truly crazy, no one else was pulled out of the line to complete their purchase with this personnel (all Caucasian customers left in line might I add) and the line was still relatively full.Honestly, I’m not shocked because Sephora has a horrible history of these kinds of practices with their employees, but they had no reason to think I was going to shoplift other than my skin complexion. I was literally in line within eyesight of not only the customers behind me, but also the rep checking out customers in front of me. Plus, who would steal $13 Sephora lipgloss or any thing for that matter but definitely not that! I just thought I’d share my experience. Not that it will change anything. But at least it makes me feel better getting it out there just in case anything other black women decide to shop here. It’s sad that this is the kind of world we live in but I really need Sephora employees to understand that black people are not the only people who steal! In fact, look at the numbers—we steal less than the ones you act as though don’t steal! Get it together!
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July 2023 by Thierry Houle-Gingras
Nice place to get cool air while your wife is looking for some products. You will find the same usual employees wearing too much make-up
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July 2023 by Kelly Neely
What can I say, it's SEPHORA. They have everything a person could need for beauty. Sometimes the staff can be inattentive or even dismissive but I survived.
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July 2023 by Xxxj. Lee
Some of the staff here just focus on their small talks and don’t really care about customers even if you approach them and ask for help.
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July 2023 by Angel H.
I got really good service at this Sephora. I went to the Ala Moana location first, but they didn't have what I was looking for. They called Waikiki and they had one left and put it on hold for me. It was the Fenty Heat Glass Slipper Gloss. I got there 20 minutes before closing. I went to the cashier and she located my item. I checked in on Yelp and got two free samples. The cashier wasn't sure about the Yelp promo, so she called her manager over. Her manager got me two samples. I also have their Sephora credit card which gives me points for free dollars. I had a $35 credit from my card, which the manager applied to my total. I got a great deal today. *I usually take pics, but didn't have time as they were about to close. I did take pics of what I got when I returned home.
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July 2023 by Danny D'Ambrosio Burris
Friendly staff and super helpful. It can be overwhelming but if you ask they’ll be happy to show you. I had my kiddo so I wanted to be in and out. It was a great trip in
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May 2023 by cloudia charters
Extremely friendly, helpful people who will help you find what you need, even if you don't know what it is yourself.
