U-Haul Moving & Storage of Kakaako offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is highly praised for being friendly, helpful, and knowledgeable, providing excellent customer service. Many customers appreciate the assistance with reservations, especially for international drivers, and find the check-in and check-out process to be quick and smooth. Despite some challenges with the reservation system causing delays, the overall experience is positive, with helpful staff making the process easier. The owner is noted for being very helpful, and returning vehicles is described as an easy process. This location is highly recommended for its great service and variety of moving options, making it a reliable choice for both local and long-distance moves.
Experienced courteous staff makes renting the vehicle and returning it quick and easy... A+++
February 2026
Best customer service ever! Great staff & location! Lorraine was amazing! Mahalo! 😊
January 2026
Great customer service. The same person who booked my reservation was the same person who checked me in and out. I can’t remember her name but super kind and explained everything really well.
