The UPS Store in Honolulu offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated and located across from Kahala Mall. The staff at this location are extremely nice, accommodating, professional, and thoughtful. They provide excellent service with a smile and are efficient, detail-oriented, and knowledgeable. Customers report that the staff go above and beyond, putting them at ease and organizing entire processes seamlessly. The service is always accurate and reliable for anything from packing and shipping valuable items to handling printing, Amazon returns, mailing, notary services, and scanning. The hours are much more convenient than a USPS PO Box, and having a physical mailbox address provides assurance that deliveries are received in person. The store inspires great loyalty, with customers returning for years and even driving from outside the area because they know they will get great service.
Fantastic experience, staff give me clear instructions when I called in, and they even called me to let me know when it was done within an hour. Exceptional service - the team was capable and extremely helpful
May 2026
UPS always delivers. On time. Safely. Efficiently and they’re always super kind. Also in store it’s clean and organized and quick to ship stuff out.
April 2026
There were a lot of people being help but there were plenty of agents and the wait time was short. Appreciate the quick service.
