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March 2024 by John Zinati
Complete satisfaction guaranteed and delivered! Great work!
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March 2024 by Matthew Lisonbee
Best car rental experience I have ever have!! Finally, a company gets it! I booked through a third party service, then checked in with the Alamo app before my trip, at the airport walked directly to my car, bypassing any line or office or hold up. It was absolutely amazing, especially after a long flight! Well done Alamo, you got this right!
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March 2024 by Chris Huntley
5/5 - Would use again. Skip the counter option is similar to “competitor” at a fraction of the price.
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March 2024 by Jeffrey Porter
Service was great, vehicle was in rough condition. No problems with it just rubbed hard for 10,000 miles.
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March 2024 by Joseph Evans
Exceptional service. In and out in no time. Had a variety of vehicles to choose from.
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March 2024 by Wendy Boschert
Quick and easy check in.
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March 2024 by traveler
We rented 2 cars from Alamo in Maui. They made the pick up very easy with their skip the line option.During our stay we noticed a nail in the sidewall tire. Alamo was great handling the problem. We had a replacement car brought to us within hours. I would recommend them to you if your renting at OGG. Great service all around.
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March 2024 by Margaret Gore
Easy to rent from them. Car was fine. Return was simple. We are pleased with Alamo
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March 2024 by Kevin Rathburn
Amazing car rental building in Maui. 10 minutes after getting luggage and driving away in rental car. Upon return service agent Denice was a treasure to deal with
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March 2024 by Robin Hartley
Rented a 2-door Jeep assuming it had standard 4-wheel drive. Upon arrival at the rental desk at the KAHULUI Airport, the attendant explained that the 4-wheel drive is disconnected on all Alamo Jeeps to prevent renters from off-roading which was not my plan. The car had no mechanical problems and had a clean exterior. However, the black fabric front seats had numerous stains which was off-putting since I paid a premium price for the rental.
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March 2024 by Karen Daugherty
The easiest and smoothest experience ever. The Skip the Counter option works perfectly. We highly recommend Alamo at the Kahului airport - top notch service!!
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March 2024 by Bill Riddick
I have never had an issue with Alamo, the service is outstanding. Agents always nice and the hospitality is excellent.??????????
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March 2024 by Stephanie Stanton
Perfect service. Very fast easy pick up and drop off. Excellent choice of vehicles. Friendly/courteous staff. Car was clean - no issues/problems. Better price than Hertz by 15-20%.
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March 2024 by Sarah Houck
AhMAZing customer service here! We had an issue with our booking and needed to make a change. The 800 customer service number was not helpful. I was able to get in touch with the manager, Eunice, at the direct location. She was beyond helpful and took care of us right away. Everyone there was so kind and helpful!
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March 2024 by Patrick McCarty
The Premium SUV we rented was the worst vehicle I have ever rented. There were several dents and dings on the exterior and the interior was very beat up and missing trim pieces. Since we needed room for 8 and this was the only 8 passenger car available, we had to take it. I called the customer service number and the representative told me I could switch vehicles but I later realized that he actually made a new reservation and was planning on charging me for another carSince it would be a 4 hour round trip I felt it would cut into our vacation too much and canceled the second reservation.I’m sure this isn’t the quality of vehicle Alamo normally rents but it was a huge disappointment for us
