Hamai Appliance in Kahului, Maui, is highly regarded for its excellent customer service and quality appliances. Customers appreciate the honest and informative sales team, with staff members like Katie and Regina providing personalized guidance to help customers make the best choices within their budgets. The business is known for its caring follow-up and prompt service, ensuring customer satisfaction from start to finish. The team goes above and beyond—addressing concerns swiftly and offering solutions that often exceed expectations. Many reviews highlight the staff’s dedication to fixing appliances quickly and at fair prices, such as repairs on gas stoves, refrigerators, dishwashers, and other appliances, often with a friendly and professional approach. Customers have noted that Hamai Appliance carries brands that are less prone to break, making it a reliable choice on the island. The store’s efficiency and genuine aloha spirit stand out, with one reviewer praising their quick delivery, fetching parts, and hauling away old appliances without hassle. Overall, Hamai Appliance is seen as a trustworthy, honest, and customer-focused business that provides high-quality appliances and top-notch service, making it the go-to place for appliance needs on Maui.
We love Hamai Appliances, their staff and service. We’ve been customers for 30+ years.
April 2026
I love this locally owned appliance store and have been a customer for many years. The quality of appliances is great but the personal attention in sales and superb repair service is just the best. Installation crew is friendly and professional. These put it over the top compared to any big box stores.
April 2026
I talked to a very nice and helpful woman in the service department. She was kind and patient while we looked for a serial number. The one reason we shop at Hamai is because of people like her!