Hertz Car Rental at Kahului Airport (OGG) provides a convenient and efficient car rental experience. Recent reviews highlight a significant improvement in service compared to past issues with long waits and low vehicle availability. Customers now report a smooth and fast check-in process with very little waiting. The pickup area typically has an entire line of cars available to choose from, making it easy to find a suitable vehicle. The staff is consistently described as friendly, helpful, courteous, kind, and patient, often providing service with a smile and a wonderful Aloha spirit. They are noted for being amazing at problem-solving, such as accommodating booking errors and ensuring efficient drop-offs to avoid extra charges. The return process is also praised as incredibly smooth, fast, and efficient. Overall, customers find it the easiest and most convenient way to rent a car, with many calling it the best service they have ever had. The location offers a wide variety of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks.
The staff was great. They were a little slower than on the main land but we were in Hawaii. So it was great.
September 2025
I enjoy it so much! clean cars and simple to pick up a rental , I will come back … Aloha
September 2025
Easiest pick up and drop off on island that I’ve ever experienced. Make sure to do it right and sign up for Hertz app ahead of time and use it. Kudos! Made exploring real blast.
