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July 2024 by Akoni Ostermiller
I am usually a regular customer that comes in to home depot and usually has great serivce, but i just got off waiting for someone to answer the phone at 8:45pm, 10-15 minutes waiting for someone to answer the damn phone, that’s terrible usually i get an answer in the afternoon but for me to wait 15 minutes i know someone is working at night. that is just ridiculous
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July 2024 by Natalia Barboza
Aloha in the tools section was super patient and thorough in helping me find items I needed! Went out of her way to locate item when it wasn’t where it should be.
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June 2024 by Alisun Phelps
Carl is so helpful!
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May 2024 by M
Thanks for the supplies however The employees can be questionable
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May 2024 by Tony D
This place is awesome?
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May 2024 by Maria Vukelich
Joe and Jacob provided exceptional customer service! ???
They helped me load all my heavy boxes into the back of my truck, all while smiling and talking story! ☺️
Give em a raise!!! ?
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May 2024 by Lori H
Nice staff and always helpful.
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May 2024 by Nalani Freitas
We bought a zero turn lawnmower and Michael M from gardens department was so helpful and had exceptional customer service. He was very pleasant and answered all of our questions and went above and beyond to make sure we were happy customers. Thank you Michal M.
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April 2024 by Brooke Mahnken
I like hardware stores. Not a lot of options on Maui.
Home Depot PAC donates more money to GOP than they do to the Dems, so there's that
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April 2024 by Wyland Maui
Nobody answers the phone !! Terrible customer service.
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April 2024 by Timothy Fulcher
Everything was easy to find
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April 2024 by S capo
Friendly helpful employees
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April 2024 by Donald Chaline II
Terrible service , slow unknowledgeable staff , …..
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March 2024 by Thomas Knight (ThinkGreens)
Where does get doer to do
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March 2024 by Show Shaka
I’ve been a fan of this store for years and have recently preferred Lowe’s due to its better customer service. I live in Lahaina and just recently spent thousands to redo our home. Lia (I believe her name is in the windows dept) was very helpful, the customer service agents always are, but the rest that walk the floor really miss their mark. Dont even get me started with trying to get in touch with someone over the phone to get any information or file a complaint.
The flooring department is the reason for this review. It was a simple 12x12 foot room that we wanted to carpet so we picked it out and awaited for a measurement to be confirmed and a quote. Let’s just say it’s been far from a simple quote and install so I’m just going to save my time and energy and go to Lowe’s or somewhere that doesn’t try to literally turn away business and send you the wrong quotes then decides to not give you a complete quote for the job further frustrating you.
It’s sad that a few can ruin it for all who work so hard and take pride in what they do and where they work. I tried calling on 4 separate occasions and got through once to the operator then no answer in the dept I was trying to contact. So if you need things to grab and go, this place is fine. If you need any sort of communication and expect customer service, go elsewhere.
