-
February 2024 by Kyle Arakawa
Bronson was very helpful and very good at giving different options. I have been to other verizon stores and no one has been as helpful as Bronson. I feel people can learn alot from him!
-
February 2024 by darlene doquisa
Desiree O. goes above and beyond to make her customers happy!!! She is informative and knowledgeable with plans and devices that they have available.She will also work with you to see what your needs are and will get you what you want. She works her magic and makes it a wonderful experience ✨️Mahalo Desiree!!!
-
February 2024 by Robert Cole
Fast, efficient, and spot on! Rex had me set up and running quickly and the entire process was seamless. Good job! ??✅
-
February 2024 by Chelsie Fletcher
When it comes to my cell phone. I’ve managed to hold off my upgrade for years & of course I was well overdue. As your typical cell phone photographer I tend to take pictures of anything & everything. Except I’ll usually forget to delete those random photos & about twelve thousand pictures later I’ve officially ran out of storage. So not being able to use apps when I want to or take even more pictures. This was officially my breaking point & has been well, quite irritating.So here I am at the mall looking for a solution to my problems. Visit number one was on my birthday. I finally made that executive decision to upgrade my phone plus my watch. Cause why not. They had a watch I liked in stock so I got to take that home on my very first visit. Except I already knew I’d need extra storage for my little iPhone photography hobby. So that needed to be special ordered. The following week my phone arrived so I’m back at the store working on my transfer. Except it started at fifteen minutes & worked itself all the way up to nine hours. Figured I should just go home & come back the next day to finish my trade in.Luckily on all three visits I had the opportunity to work with Bronson. His customer service was pleasantly refreshing. He would greet customers, find out what they were in for, either help them on the spot, inform them of a small wait time or get someone to help them out. When you’re working solo or with a team time management skills are very valuable to any business. Bronson definitely knew how to problem solve to effectively get their customers in & out in a timely manner. Even the small talk like in my case happy birthday or welcome back. Can really leave a positive impression by making a customer feel valued or remembered from the last visit. Plus before I left today he helped me with some other questions I had with my account.Thanks again & until next time.XOXO,ChelsieFletcher
-
February 2024 by Chelsie F.
When it comes to my cell phone. I've managed to hold off my upgrade for years & of course I was well overdue. As your typical cell phone photographer I tend to take pictures of anything & everything. Except I'll usually forget to delete those random photos & about twelve thousand pictures later I've officially ran out of storage. So not being able to use apps when I want to or take even more pictures. This was officially my breaking point & has been well, quite irritating. So here I am at the mall looking for a solution to my problems. Visit number one was on my birthday. I finally made that executive decision to upgrade my phone plus my watch. Cause why not. They had a watch I liked in stock so I got to take that home on my very first visit. Except I already knew I'd need extra storage for my little iPhone photography hobby. So that needed to be special ordered. The following week my phone arrived so I'm back at the store working on my transfer. Except it started at fifteen minutes & worked itself all the way up to nine hours. Figured I should just go home & come back the next day to finish my trade in. Luckily on all three visits I had the opportunity to work with Bronson. His customer service was pleasantly refreshing. He would greet customers, find out what they were in for, either help them on the spot, inform them of a small wait time or get someone to help them out. When you're working solo or with a team time management skills are very valuable to any business. Bronson definitely knew how to problem solve to effectively get their customers in & out in a timely manner. Even the small talk like in my case happy birthday or welcome back. Can really leave a positive impression by making a customer feel valued or remembered from the last visit. Plus before I left today he helped me with some other questions I had with my account. Thanks again & until next time. XOXO, ChelsieFletcher
-
December 2023 by Marika Starkweather
Good and helpful ??
-
November 2023 by Sasha Tabon (Sashi_808_269)
Rex was great! Took care of us as soon as we walked in. I was able to upgrade my phone with a security screen, cover for my lenses and new block charger. Great deals and efficient to the end! Mahalo!
-
October 2023 by John Oka
Kaahumanu Shopping Center Verizon has the best team I've experienced. They are a true team that all jump in to support each other. Definitely recommended to all.
-
September 2023 by Stanley Shigematsu
They are very good. I called Verizon customer service and the guy was very rude. I thought it was a person from the store so I went down to complain about it to the manager. But it wasn't them it was the main Verizon customer service that didn't want to connect me to the store. Lesson learned DON'T CALL CUSTOMER SERVICE THEY ARE FROM A FOREIGN COUNTRY AND DON'T UNDERSTAND
-
September 2023 by First name
Jeff at the Kahului store is Excellent with his customer service skills, very easy to communicate with, kind and courteous. Jeff, You Rock!Mahalo & Aloha,Kim
-
September 2023 by Kylie Schumacher
Thank you johny for your amazing assistance and professionalism. I greatly appreciate it and had an amazing experience. Will be sure to stop by again while visiting Maui!
-
August 2023 by Yaminah Ismail
Super convenient and helpful. My first time and it was so easy, everything was explained perfectly and I felt well taken care of !!
-
July 2023 by Brian Ward
Great experience, employee Jamex was super nice and super helpful.
-
April 2023 by Rachel H.
My Fiancé and I went in just to join our phone accounts. Shout out to Bronson who helped us through the whole process with amazing service. He helped us with so many other things which was awesome! Thanks again!
-
March 2023 by Kathleen Watanabe
I used to have Kyle as my representative when he left i was lost. Fast forward many years of looking, i met Bronson. He was helpful and helped get the best for my money. Please look him up and go to him, you won't regret it. I don't!
