Verizon, the renowned telecommunications company, has a strong presence in Kahului, HI, through its authorized retailer, Victra. The store is known for providing exceptional customer service and a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers strive to create the best possible experience for their guests. Customers have consistently praised the staff, particularly individuals like Johnny, Bronson, Desiree, and the "little Des" and "big Des," for their exceptional service and expertise. Customers have highlighted the store's ability to understand their needs and provide tailored solutions. Bronson, in particular, has been commended for his problem-solving skills, time management, and ability to effectively assist customers. Desiree has also been praised for going above and beyond to ensure customer satisfaction. The store's mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have appreciated the store's efforts to make their experience enjoyable and memorable, with one customer even describing the staff as making them feel like "family." Overall, Victra, the Verizon Authorized Retailer in Kahului, HI, has consistently provided exceptional customer service and a wide range of wireless solutions, earning high praise from its satisfied customers.
Riley, at Queen Kaahumanu Center on Maui, helped me with a new Samsung S26 and a new tablet! He explained the whole purchase and switched everything over from my old phone! Highly recommend working with Riley - professional, friendly and very knowledgeable! Mahalo, Riley!
August 2026
Eric was great! The Kaahumanu Verizon is the place to go! Way better and more honest than the location by Target.
April 2026
The quality of staff is mixed. Ask for Justin H. he has been the most pleasant to work with and he knows his stuff. He did a great job of explaining very clearly what is going on. At least one other staff member actually lied when confronted about issues. Fortunately, the manager Mike, stepped in and resolved the issue.
