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“I trust Kraftsman Auto Body to work on my car. This is the third time they repaired my car due to damage caused by pigs/goat encounters while driving. I also recommended Kraftsman to a friend and she was very pleased with their work.”
“Mahalo to the Service Center, Sierra for getting me the appointment and being so understanding. Paulette you rock for being so knowledgeable of the car and your services, the mechanic that looked at my son's Sentra you rock for providing education on what prob happen! Thank you all for your help today! I appreciate your honesty and great service! We will now be bringing our cars for service to you guys! Your waiting area is so awesome too it feels like home!”
“I had an absolutely fantastic experience buying my 2025 Hyundai Santa Cruz thanks to Aura! She is truly a badass wahine — confident, sharp, and incredibly supportive. I went into the car-buying process pretty nervous and worried about being taken advantage of, but from the moment I met Aura, I felt completely at ease. She advocated for me every step of the way and made sure I got the deal I wanted. I always felt like she had my best interest, which meant so much to me.
I also want to give a big shout out to her manager, Jun. He spent so much time with me going through the paperwork, explaining everything clearly, and making sure I fully understood what I was signing. His patience and care made a huge difference.
All in all, I couldn’t have asked for a better team.! Aura and Jun made this such a positive, empowering experience. If you’re thinking about buying a car, I can’t recommend them enough!”
“Nice folks working here, prompt and polite customer service. They do commercial vehicle safety inspections but make sure to book the appointment well in advance.”
“I went to Napa Auto Parts in Kona in hopes to find new wiper blades for my L4, not a common car on the island, and not a new car. I could not believe they had the wiper blades in stock. To my shock and delight, the sales technician quickly installed the wipers. He saved me so much time and frustration. It's so nice when someone goes out of their way to help. He made my day!”
“Took my 4 week old brand new 2025 Honda Civic to Hank Auto Body Kona for repair. This was after receiving multiple estimates. With Hanks proposal and cost right in line with the market rate. I chose Hanks because he was able to do a repair and rework on the existing bumper rather than replaced and install new.
This was an out-of-pocket expense, no insurance claim and he made it look brand new saving me 30% on expenses.
Hank and his staff was very friendly and professional. I will no doubt be a repeat customer for Hanks
Jeff Price”
“It’s nice to walk into a parts store and feel like the person helping you knows what they are talking about Rick did an outstanding job at understanding and taking care of all of my needs”
“I highly recommend this shop! Colin was so friendly and helpful. He did a great job coordinating with my insurance company (AAA). He made sure my car was well taken care of. Very happy with the work they did and definitely plan to return to them when I'm in need of more repairs.”
“I use my car for work, so when my bumper got banged at lower Matsuyama parking lot, I was overwhelmed with stress knowing how long it can take for your car to be repaired here in Kona. I got estimates from several different big name shops here and they all told me it was going to be about 3 months for the repair. Boy was I sweating! Kona Coast Auto didn't show up on my radar at first, but they were brought to my attention and boy am I glad I reached out to them. When Jake from Kona Coast Auto told me he was ready to Go, and get started on my car ASAP, and that the only thing that would hold him back from getting me back in my wheels was the shipping boats.. I knew I was in good hands. Just like promised, Jake and the Kona Coast Auto family had me back in my car in less than a month .. less than a 3rd of the time the competition was quoting!Time is valuable, don't waste it waiting when you got valuable people like Jake and his team around that are ready to help you right away!5 star service! Would recommend and will use again, for sure”
8AM - 3PM
74-5583 Luhia St, Kailua-Kona
Auto Parts
“Was quick with Tim. Got my water Outlet purchased, next day installed it and got my car running again. Thank you very much. Photo shows old and new water outlets.”
“I went in to get new wiper blades for my Jeep. Wrangler and Nera went above and beyond helping me pick the right blades and put them on my vehicle. It turns out the rear windshield wiper listed in the catalogue was not compatible with my vehicle, but she knew exactly what to do because she’d helped another customer that had the same car and the same problem. She went back in the store found the part that worked and installed it. We had to mess around with switching out the fitting, but she got it done. What a delightful experience.”
“I have nothing but amazing things to say about the repairs that happen to my dad’s Tacoma. From the start, I am back on the mainland working at a repair shop and my dad called me for advice on what to do after getting rear ended, I reached out to Gerber and instantly knew by the way Nicole greeted me over the phone, to the compassion and kindness, to helping get my dad fixed up and the repairs were perfect. Thank you for going above and beyond for my dad. Especially with intaking his truck when he came back to the mainland to visit us!
If you want somewhere that you can truly trust, please call this shop. I was seriously blown away with Nicole on her own and then to see the quality of work performed by the techs, it matched perfectly. The body work was done perfectly along with the paint.
Reading some of the other reviews, I couldn’t believe the negativity. Working in automotive there’s a huge issue with parts but being a professional in the industry, I’m telling you Gerber truly is the best shop on the big island and if you want your vehicle,
Or a family members vehicle, truly taken care of, contact this AMAZING shop!”
“Very busy day at service. I was unhappy that they had not started working on my car 2 hours after check-in. They apologized and pulled my car from the service bay when I told them that I was going to be late for my next appointment. After I drove away. they texted me to let me know that they had fixed one of the check lights I needed them to service. Apparently, it was a loose cable.amd they just had to plug it back on and reset the fault code -- no charge.”
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“This was my 3rd purchase front Richard at Tony Honda...great person to shop with..and always smiling and friendly...won't go anywhere else ...Richard's customer fir life”